Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Bargain Rental Cars.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Bargain Rental Cars

Valid Reviews

159 Valid Reviews

The Bargain Rental Cars experience has a total of 172 reviews. There are 159 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 159 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 159 valid reviews:

Rating Count Percentage
10/10 105
66%
9/10 27
17%
8/10 6
4%
7/10 0
0%
6/10 1
1%
5/10 1
1%
4/10 1
1%
3/10 1
1%
2/10 2
1%
1/10 15
9%

86.67% Average

The raw data average (mean) for all the Bargain Rental Cars valid reviews is 86.67% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.46%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Connor McCluskey 2/10 307 days 55%
Harry Newitt 8/10 613 days 98%
Christine UK 10/10 613 days 100%
Ralene Mckenzie 1/10 613 days 41%
Steve 3/10 672 days 51%
Christian 10/10 733 days 88%
Jonathan L 10/10 733 days 88%
Jamie Blackmoore 1/10 733 days 36%
sockets 4/10 794 days 53%
Chris 10/10 856 days 74%
Harold 10/10 886 days 70%
Bee S 10/10 947 days 62%
Sharon 9/10 947 days 62%
Gythlian Loveday 8/10 978 days 57%
Brenda 10/10 978 days 58%
Gav 10/10 978 days 58%
Helen F 10/10 978 days 58%
Patrick 10/10 978 days 58%
RSH 10/10 978 days 58%
Mike 10/10 1006 days 55%
Huia 10/10 1006 days 55%
Craig 9/10 1006 days 54%
Mei 10/10 1006 days 55%
Linda 10/10 1006 days 55%
Dinah 10/10 1006 days 55%
Brett 10/10 1006 days 55%
Matt 10/10 1037 days 51%
Lute 10/10 1037 days 51%
Kathy 10/10 1037 days 51%
Celia Servo 10/10 1037 days 51%
Jonathan James Bringins 10/10 1037 days 51%
Howard 10/10 1037 days 51%
Karl Buchanan 10/10 1037 days 51%
Dan 10/10 1037 days 51%
Martin 9/10 1068 days 47%
Ian 9/10 1068 days 47%
Peggy Davis 9/10 1068 days 47%
Adam B 10/10 1068 days 48%
Carolyn 10/10 1068 days 48%
Peter 10/10 1098 days 45%
Janet 10/10 1129 days 41%
Sarah 10/10 1129 days 41%
Phil Robinson 9/10 1129 days 41%
Paul 10/10 1129 days 41%
Chris 9/10 1129 days 41%
Corrin 10/10 1159 days 39%
Sue 10/10 1190 days 36%
Julie 10/10 1190 days 36%
Paul B 10/10 1190 days 36%
Gary 10/10 1190 days 36%
Andrea Calderon 1/10 1190 days 14%
Saiyad Ali 10/10 1220 days 33%
Kim 9/10 1221 days 32%
Ray Woodfield 10/10 1221 days 33%
harry 10/10 1221 days 33%
Jacob John 10/10 1221 days 33%
James 9/10 1221 days 32%
Darryl 10/10 1221 days 33%
Shirlieanne 10/10 1221 days 33%
Marion 10/10 1221 days 33%
Pete 10/10 1251 days 30%
Mandy 10/10 1251 days 30%
Justin 10/10 1251 days 30%
Dale Leeson 10/10 1251 days 30%
Doug Hill 10/10 1251 days 30%
Kari 10/10 1251 days 30%
Jill Knight 9/10 1251 days 30%
Julie Mills 10/10 1251 days 30%
P & M Wilkins 10/10 1251 days 30%
Shelley Gibson 10/10 1251 days 30%
WJD 10/10 1251 days 30%
Paul 10/10 1251 days 30%
Fred 10/10 1251 days 30%
Josie 10/10 1251 days 30%
Sharon Boyd 10/10 1251 days 30%
Shani 10/10 1282 days 28%
Christine McIvor 10/10 1282 days 28%
Narelle Hutton 10/10 1282 days 28%
Grant Smith 10/10 1282 days 28%
Catherine Geor 10/10 1312 days 25%
dd 10/10 1312 days 25%
Bevan 9/10 1312 days 25%
Mike Wilson 10/10 1312 days 25%
Nadhirah 10/10 1312 days 25%
BRUCE WILSON 10/10 1312 days 25%
Chris 9/10 1312 days 25%
Alex 10/10 1312 days 25%
Emma Utatao 9/10 1312 days 25%
Marion 1/10 1312 days 10%
Trevor Cain 9/10 1312 days 25%
Greg 10/10 1312 days 25%
Patrick N. 9/10 1343 days 23%
Jude Collins 10/10 1343 days 23%
Colin campbell 10/10 1343 days 23%
Febarosa 10/10 1371 days 21%
Jerome Sutton 10/10 1371 days 21%
W Donovan 9/10 1433 days 17%
Yukio 1/10 1433 days 7%
Chris 10/10 1463 days 16%
Sandy Hodge 10/10 1463 days 16%
Jeanette 10/10 1494 days 14%
glenda 8/10 1494 days 14%
Geoff Willmott 10/10 1494 days 14%
Krunal 10/10 1494 days 14%
Jennifer 10/10 1494 days 14%
Tamara 10/10 1494 days 14%
Shea Malloy 9/10 1524 days 13%
Doreen 10/10 1555 days 12%
chaoli jones 10/10 1586 days 10%
David 10/10 1586 days 10%
Lindsay Collins 9/10 1586 days 10%
Ema 10/10 1586 days 10%
Sophie R. 10/10 1586 days 10%
Katherine 10/10 1586 days 10%
Constance Sun 1/10 1736 days 3%
Stevie Reid 10/10 1737 days 7%
Fred 9/10 1737 days 7%
Cam 1/10 1737 days 3%
Mabyn Carmichael 8/10 1768 days 6%
Ali Millar 2/10 1799 days 3%
Pete UK 9/10 2074 days 6%
Ms Harris 1/10 2074 days 2%
Tyler 1/10 2102 days 2%
Kate 1/10 2164 days 2%
Terry Smith 1/10 2255 days 2%
Qassim Kaisi 10/10 2378 days 5%
VAINE TUKURANGI TOKI 10/10 2378 days 5%
S.Singh 10/10 2408 days 5%
Simba 9/10 2408 days 5%
Jim 9/10 2408 days 5%
Kathy 10/10 2408 days 5%
StevieB 10/10 2439 days 5%
Kirstie & Aaron 10/10 2439 days 5%
Pieri 10/10 2439 days 5%
Nick 10/10 2439 days 5%
Rhiannon 9/10 2439 days 5%
kinjalkumar 10/10 2467 days 5%
Dave Watson 10/10 2467 days 5%
Kishore Lal 10/10 2558 days 4%
Kevin West 10/10 2589 days 4%
Jacky McLaren 9/10 2619 days 4%
Jason Smith 10/10 2619 days 4%
Tine 10/10 2711 days 4%
Chris Skeen 10/10 2742 days 4%
Kathryn Algar 9/10 2803 days 4%
Dean Godfrey 10/10 2803 days 4%
Ehds Reyes 9/10 2831 days 4%
Martin White 9/10 2862 days 4%
Niyaz Noor 1/10 2862 days 1%
Alison Stewart 6/10 2862 days 3%
Graeme Worsley 10/10 2862 days 4%
Jun c 10/10 2893 days 4%
Franceska Banga 1/10 3137 days 1%
mathew sullivan 1/10 3624 days 1%
Sue Cockrell 10/10 3959 days 1%
Sachin 1/10 4265 days 0%
Danlin Yang 8/10 5718 days 1%
Doll 5/10 5766 days 0%
Anne Mainwaring 8/10 6114 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bargain Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.89% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Bargain Rental Cars experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Bargain Rental Cars experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.84%
198 -3.86%
199 -3.87%
200 -3.89%
201 -3.91%
202 -3.93%
203 -3.95%

Balancing Adjustment

1.72% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.