Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bargain Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Bargain Rental Cars
Valid Reviews
159 Valid Reviews
The Bargain Rental Cars experience has a total of 172 reviews. There are 159 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 159 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 159 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 105 |
|
66% |
| 9/10 | 27 |
|
17% |
| 8/10 | 6 |
|
4% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 15 |
|
9% |
86.67% Average
The raw data average (mean) for all the Bargain Rental Cars valid reviews is 86.67% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
92.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Connor McCluskey | 2/10 | 353 days | 56% |
| Harry Newitt | 8/10 | 659 days | 98% |
| Christine UK | 10/10 | 659 days | 100% |
| Ralene Mckenzie | 1/10 | 659 days | 41% |
| Steve | 3/10 | 718 days | 51% |
| Christian | 10/10 | 779 days | 87% |
| Jonathan L | 10/10 | 779 days | 87% |
| Jamie Blackmoore | 1/10 | 779 days | 35% |
| sockets | 4/10 | 840 days | 52% |
| Chris | 10/10 | 902 days | 71% |
| Harold | 10/10 | 932 days | 67% |
| Bee S | 10/10 | 993 days | 59% |
| Sharon | 9/10 | 993 days | 59% |
| Gythlian Loveday | 8/10 | 1024 days | 54% |
| Brenda | 10/10 | 1024 days | 55% |
| Gav | 10/10 | 1024 days | 55% |
| Helen F | 10/10 | 1024 days | 55% |
| Patrick | 10/10 | 1024 days | 55% |
| RSH | 10/10 | 1024 days | 55% |
| Mike | 10/10 | 1052 days | 52% |
| Huia | 10/10 | 1052 days | 52% |
| Craig | 9/10 | 1052 days | 51% |
| Mei | 10/10 | 1052 days | 52% |
| Linda | 10/10 | 1052 days | 52% |
| Dinah | 10/10 | 1052 days | 52% |
| Brett | 10/10 | 1052 days | 52% |
| Matt | 10/10 | 1083 days | 48% |
| Lute | 10/10 | 1083 days | 48% |
| Kathy | 10/10 | 1083 days | 48% |
| Celia Servo | 10/10 | 1083 days | 48% |
| Jonathan James Bringins | 10/10 | 1083 days | 48% |
| Howard | 10/10 | 1083 days | 48% |
| Karl Buchanan | 10/10 | 1083 days | 48% |
| Dan | 10/10 | 1083 days | 48% |
| Martin | 9/10 | 1114 days | 44% |
| Ian | 9/10 | 1114 days | 44% |
| Peggy Davis | 9/10 | 1114 days | 44% |
| Adam B | 10/10 | 1114 days | 45% |
| Carolyn | 10/10 | 1114 days | 45% |
| Peter | 10/10 | 1144 days | 42% |
| Janet | 10/10 | 1175 days | 39% |
| Sarah | 10/10 | 1175 days | 39% |
| Phil Robinson | 9/10 | 1175 days | 38% |
| Paul | 10/10 | 1175 days | 39% |
| Chris | 9/10 | 1175 days | 38% |
| Corrin | 10/10 | 1205 days | 36% |
| Sue | 10/10 | 1236 days | 33% |
| Julie | 10/10 | 1236 days | 33% |
| Paul B | 10/10 | 1236 days | 33% |
| Gary | 10/10 | 1236 days | 33% |
| Andrea Calderon | 1/10 | 1236 days | 13% |
| Saiyad Ali | 10/10 | 1266 days | 30% |
| Kim | 9/10 | 1267 days | 30% |
| Ray Woodfield | 10/10 | 1267 days | 30% |
| harry | 10/10 | 1267 days | 30% |
| Jacob John | 10/10 | 1267 days | 30% |
| James | 9/10 | 1267 days | 30% |
| Darryl | 10/10 | 1267 days | 30% |
| Shirlieanne | 10/10 | 1267 days | 30% |
| Marion | 10/10 | 1267 days | 30% |
| Pete | 10/10 | 1297 days | 28% |
| Mandy | 10/10 | 1297 days | 28% |
| Justin | 10/10 | 1297 days | 28% |
| Dale Leeson | 10/10 | 1297 days | 28% |
| Doug Hill | 10/10 | 1297 days | 28% |
| Kari | 10/10 | 1297 days | 28% |
| Jill Knight | 9/10 | 1297 days | 27% |
| Julie Mills | 10/10 | 1297 days | 28% |
| P & M Wilkins | 10/10 | 1297 days | 28% |
| Shelley Gibson | 10/10 | 1297 days | 28% |
| WJD | 10/10 | 1297 days | 28% |
| Paul | 10/10 | 1297 days | 28% |
| Fred | 10/10 | 1297 days | 28% |
| Josie | 10/10 | 1297 days | 28% |
| Sharon Boyd | 10/10 | 1297 days | 28% |
| Shani | 10/10 | 1328 days | 25% |
| Christine McIvor | 10/10 | 1328 days | 25% |
| Narelle Hutton | 10/10 | 1328 days | 25% |
| Grant Smith | 10/10 | 1328 days | 25% |
| Catherine Geor | 10/10 | 1358 days | 23% |
| dd | 10/10 | 1358 days | 23% |
| Bevan | 9/10 | 1358 days | 23% |
| Mike Wilson | 10/10 | 1358 days | 23% |
| Nadhirah | 10/10 | 1358 days | 23% |
| BRUCE WILSON | 10/10 | 1358 days | 23% |
| Chris | 9/10 | 1358 days | 23% |
| Alex | 10/10 | 1358 days | 23% |
| Emma Utatao | 9/10 | 1358 days | 23% |
| Marion | 1/10 | 1358 days | 9% |
| Trevor Cain | 9/10 | 1358 days | 23% |
| Greg | 10/10 | 1358 days | 23% |
| Patrick N. | 9/10 | 1389 days | 21% |
| Jude Collins | 10/10 | 1389 days | 21% |
| Colin campbell | 10/10 | 1389 days | 21% |
| Febarosa | 10/10 | 1417 days | 19% |
| Jerome Sutton | 10/10 | 1417 days | 19% |
| W Donovan | 9/10 | 1479 days | 16% |
| Yukio | 1/10 | 1479 days | 6% |
| Chris | 10/10 | 1509 days | 14% |
| Sandy Hodge | 10/10 | 1509 days | 14% |
| Jeanette | 10/10 | 1540 days | 13% |
| glenda | 8/10 | 1540 days | 12% |
| Geoff Willmott | 10/10 | 1540 days | 13% |
| Krunal | 10/10 | 1540 days | 13% |
| Jennifer | 10/10 | 1540 days | 13% |
| Tamara | 10/10 | 1540 days | 13% |
| Shea Malloy | 9/10 | 1570 days | 11% |
| Doreen | 10/10 | 1601 days | 10% |
| chaoli jones | 10/10 | 1632 days | 9% |
| David | 10/10 | 1632 days | 9% |
| Lindsay Collins | 9/10 | 1632 days | 9% |
| Ema | 10/10 | 1632 days | 9% |
| Sophie R. | 10/10 | 1632 days | 9% |
| Katherine | 10/10 | 1632 days | 9% |
| Constance Sun | 1/10 | 1782 days | 3% |
| Stevie Reid | 10/10 | 1783 days | 7% |
| Fred | 9/10 | 1783 days | 7% |
| Cam | 1/10 | 1783 days | 3% |
| Mabyn Carmichael | 8/10 | 1814 days | 6% |
| Ali Millar | 2/10 | 1845 days | 3% |
| Pete UK | 9/10 | 2120 days | 6% |
| Ms Harris | 1/10 | 2120 days | 2% |
| Tyler | 1/10 | 2148 days | 2% |
| Kate | 1/10 | 2210 days | 2% |
| Terry Smith | 1/10 | 2301 days | 2% |
| Qassim Kaisi | 10/10 | 2424 days | 5% |
| VAINE TUKURANGI TOKI | 10/10 | 2424 days | 5% |
| S.Singh | 10/10 | 2454 days | 5% |
| Simba | 9/10 | 2454 days | 5% |
| Jim | 9/10 | 2454 days | 5% |
| Kathy | 10/10 | 2454 days | 5% |
| StevieB | 10/10 | 2485 days | 5% |
| Kirstie & Aaron | 10/10 | 2485 days | 5% |
| Pieri | 10/10 | 2485 days | 5% |
| Nick | 10/10 | 2485 days | 5% |
| Rhiannon | 9/10 | 2485 days | 5% |
| kinjalkumar | 10/10 | 2513 days | 5% |
| Dave Watson | 10/10 | 2513 days | 5% |
| Kishore Lal | 10/10 | 2604 days | 5% |
| Kevin West | 10/10 | 2635 days | 4% |
| Jacky McLaren | 9/10 | 2665 days | 4% |
| Jason Smith | 10/10 | 2665 days | 4% |
| Tine | 10/10 | 2757 days | 4% |
| Chris Skeen | 10/10 | 2788 days | 4% |
| Kathryn Algar | 9/10 | 2849 days | 4% |
| Dean Godfrey | 10/10 | 2849 days | 4% |
| Ehds Reyes | 9/10 | 2877 days | 4% |
| Martin White | 9/10 | 2908 days | 4% |
| Niyaz Noor | 1/10 | 2908 days | 1% |
| Alison Stewart | 6/10 | 2908 days | 3% |
| Graeme Worsley | 10/10 | 2908 days | 4% |
| Jun c | 10/10 | 2939 days | 4% |
| Franceska Banga | 1/10 | 3183 days | 1% |
| mathew sullivan | 1/10 | 3670 days | 1% |
| Sue Cockrell | 10/10 | 4005 days | 1% |
| Sachin | 1/10 | 4311 days | 0% |
| Danlin Yang | 8/10 | 5764 days | 1% |
| Doll | 5/10 | 5812 days | 0% |
| Anne Mainwaring | 8/10 | 6160 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bargain Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.04% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 41 days. The Bargain Rental Cars experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bargain Rental Cars experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
1.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.