Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 472 reviews. There are 450 valid reviews that are included when calculating the ranking score and 22 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

59.06%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 597 days 100%
Caleb 1/10 1358 days 22%
Jillian Sheldrake 2/10 1542 days 13%
Craig 1/10 1603 days 10%
Joshua Miller 5/10 1663 days 15%
Angela Smith 8/10 1723 days 17%
Sma 4/10 1755 days 11%
Phillip Mastores 1/10 1784 days 6%
uwe stumpf 5/10 1815 days 12%
John Olsen 2/10 1816 days 7%
Disappointed 1/10 1816 days 6%
Morag 1/10 1816 days 6%
Nikolai Sander 1/10 1999 days 6%
Rebecca Kelley 1/10 1999 days 6%
Sofia Robin 3/10 2030 days 8%
Martin Rogers 3/10 2089 days 8%
Simone 1/10 2120 days 6%
Marloes 4/10 2120 days 9%
Chagrijnige vakantieganger 1/10 2120 days 6%
Mahendar Selvakumar 5/10 2120 days 10%
Tina Hain 1/10 2150 days 5%
Sofie Madsen 2/10 2150 days 6%
Joanne 3/10 2150 days 7%
TWhite 1/10 2181 days 5%
Shenayd Pate 3/10 2181 days 7%
Splitpin 1/10 2181 days 5%
David Bladier 10/10 2210 days 13%
Ken 7/10 2210 days 12%
Darren 1/10 2273 days 5%
Michal 2/10 2303 days 6%
Sue 3/10 2303 days 7%
Brian and Kate 3/10 2303 days 7%
David S 1/10 2334 days 5%
Rowena McMullan 1/10 2364 days 5%
Helen Bond 1/10 2454 days 5%
Frank Meershoek 1/10 2484 days 5%
Vanessa Stubbs 1/10 2485 days 5%
Tony Wilcomes 5/10 2514 days 9%
Andy Nicholson 9/10 2525 days 11%
English Speaker 1/10 2545 days 4%
Corinna Venker 10/10 2545 days 11%
Sarah Sarah 1/10 2545 days 4%
Tarryn O'Dea 9/10 2575 days 11%
Steve Warren 1/10 2575 days 4%
Kath2000 2/10 2606 days 5%
MP 1/10 2606 days 4%
Neil Chambers 5/10 2637 days 8%
Alan Evans 6/10 2637 days 9%
Suzanne Kidd 9/10 2667 days 10%
Robert Cogan 9/10 2698 days 10%
THIAGO MARIN 9/10 2698 days 10%
aini abd rahman 9/10 2698 days 10%
Ken 9/10 2698 days 10%
Adam Yates 4/10 2728 days 7%
Ian Tonks 10/10 2728 days 10%
Kathy Howe 2/10 2728 days 5%
Heather Flanders 5/10 2736 days 8%
Alexander Scheibl 5/10 2752 days 7%
Nickymelb 8/10 2759 days 10%
Celia Rodriguez Dominguez 9/10 2759 days 10%
Dr G 6/10 2759 days 8%
Eng Kean Lim 7/10 2818 days 9%
Not Happy 1/10 2818 days 4%
Judith Mirams 7/10 2818 days 9%
Gracius Wenas 8/10 2818 days 9%
Antoine 5/10 2832 days 7%
Gretha 8/10 2839 days 9%
Thomas Simeon 7/10 2844 days 9%
Lieke vol Velde 5/10 2852 days 7%
Bob 9/10 2854 days 9%
Richard Fox 6/10 2864 days 8%
Jill Grange 6/10 2873 days 8%
Marc 8/10 2876 days 9%
Pedro Cordeiru 7/10 2877 days 8%
Sharon Ayris 8/10 2879 days 9%
Dylan Smyth 8/10 2887 days 9%
Don Christiansen 5/10 2910 days 7%
Christine Siemon 8/10 2910 days 9%
jirge core 8/10 2940 days 9%
R. Damen 5/10 2940 days 7%
Augusta A 1/10 3002 days 3%
Sachiko 6/10 3002 days 7%
Nicki Holt-Manandhar 8/10 3032 days 8%
gavin brady 1/10 3032 days 3%
Jane Simmons 9/10 3063 days 8%
Alexes D 6/10 3105 days 7%
Anouk Jongsma 7/10 3123 days 7%
Barry Hoag 7/10 3124 days 7%
emelia sferrazza 1/10 3125 days 3%
Yvonne El-Amine 7/10 3127 days 7%
Corrine Kaiser 9/10 3184 days 7%
Glen Mitchell 1/10 3184 days 3%
Anna and Isabelle 7/10 3213 days 7%
MIndy Green 7/10 3215 days 7%
Roy Brondgeest 9/10 3245 days 7%
Kim S 10/10 3368 days 6%
Markus Buehrer 8/10 3506 days 5%
Ives van der Sluijs 5/10 3538 days 4%
Peter Jolliffe 10/10 3549 days 5%
Nils Demattio 8/10 3577 days 5%
Simon Wild 3/10 3580 days 3%
Rob Miller 9/10 3610 days 5%
Thian Honsch 1/10 3611 days 2%
Pat Maguire 10/10 3703 days 4%
Ara Moore-Tuwhangai 10/10 3764 days 4%
D F 1/10 3764 days 1%
michael madey 2/10 3825 days 2%
Robert Erni 9/10 3834 days 3%
Derek Hosking 3/10 3856 days 2%
Mirjam Betschart 8/10 3870 days 3%
Glyn and Karen Farlow 8/10 3872 days 3%
Janet Evins 7/10 3874 days 3%
Rikke Petersen 8/10 3874 days 3%
Ene Pold 9/10 3878 days 3%
Henrik Suefke 5/10 3878 days 2%
Bella Danaher 8/10 3893 days 3%
Daniel Danamer 9/10 3893 days 3%
Alacchi Moustier 1/10 3897 days 1%
Maya Bakker-deDreu 8/10 3905 days 3%
Anne and Steve Bartlett 7/10 3907 days 3%
Rupert 8/10 3910 days 3%
Reiner Botsch 5/10 3913 days 2%
Greg Fischer 5/10 3913 days 2%
Lior Bakski 8/10 3913 days 3%
Gordon 9/10 3915 days 3%
Mark 1/10 3915 days 1%
dissapointed 1/10 3915 days 1%
Chris W. 3/10 3915 days 2%
Elizabeth 5/10 3917 days 2%
Claudia 6/10 3918 days 2%
Thi Baut 6/10 3920 days 2%
Philipp Haass 7/10 3924 days 3%
Peter 1/10 3946 days 1%
Tony Cooper 1/10 3976 days 1%
Henry Black 9/10 4007 days 2%
John Morel 9/10 4068 days 2%
Ari Fester 3/10 4099 days 1%
Kezza Couchman 3/10 4129 days 1%
kmackay 1/10 4129 days 1%
Sarah Rhodes 1/10 4129 days 1%
publizischt 1/10 4160 days 1%
david cook 8/10 4160 days 1%
B James 3/10 4190 days 1%
Neil Beckett 6/10 4190 days 1%
K B 5/10 4190 days 1%
hofoa 3/10 4190 days 1%
Christofer Tonn 7/10 4207 days 1%
Kathryn Pisco 8/10 4227 days 1%
Mike Pisco 8/10 4227 days 1%
Heinie Pieterse 4/10 4233 days 1%
Willem de Jong 8/10 4242 days 1%
Jeanne Moustier 4/10 4262 days 0%
Karen Mercer 3/10 4280 days 0%
Doug Digstravel 10/10 4280 days 1%
Ellie Braddock 10/10 4280 days 1%
Dick Kooij 9/10 4293 days 0%
Robert Staeller 6/10 4296 days 0%
Jurgen 7/10 4297 days 0%
Joroen Borkert 7/10 4298 days 0%
Lauret Stulemeyer 8/10 4299 days 0%
Jan 8/10 4299 days 0%
Ammon Yannick 7/10 4300 days 0%
Steven Switsers 8/10 4301 days 0%
Urs Kloter 7/10 4302 days 0%
Brian Howe 10/10 4304 days 0%
F Soppelsa 8/10 4304 days 0%
Fred and Carin 4/10 4311 days 0%
Denise Albrecht 10/10 4315 days 0%
Lutz Huuemorder 8/10 4317 days 0%
Manuela and Thomas 8/10 4317 days 0%
Milena Heinrich 10/10 4317 days 0%
Alex Laidlaw 4/10 4318 days 0%
Martina Posch 6/10 4325 days 0%
roos wubben 8/10 4327 days 0%
Marjo Cousijn 6/10 4328 days 0%
Hillman53 3/10 4372 days 0%
nomad 9/10 4372 days 0%
pandtfenton 10/10 4402 days 3%
Golliwog 1/10 4402 days 1%
PT117 6/10 4433 days 3%
Heidi4ever 7/10 4433 days 3%
Tjw 8/10 4464 days 3%
spiderman 2/10 4494 days 1%
landaima 1/10 4555 days 1%
GaryM 3/10 4555 days 2%
Jos Schieveen 8/10 4565 days 3%
Mr and Mrs White 6/10 4568 days 3%
Laura vanGool 7/10 4571 days 3%
E Wolfger 9/10 4578 days 3%
D Esson 6/10 4580 days 3%
Robert Steendijk 7/10 4581 days 3%
Ben Simons 6/10 4582 days 3%
Hilbert vanEssen 5/10 4583 days 2%
afisher 9/10 4586 days 3%
Michael Jefferies 6/10 4589 days 3%
Daniel Patricia 5/10 4589 days 2%
Michael Stoll 8/10 4596 days 3%
Frans Roebroek 7/10 4597 days 3%
Rob Gill 10/10 4599 days 3%
Randewyk 4/10 4599 days 2%
Russell 7/10 4600 days 3%
Stefan 7/10 4600 days 3%
Hardy 4/10 4601 days 2%
Roland Hofmann 7/10 4601 days 3%
Beyeler 9/10 4603 days 3%
R Seiferling 8/10 4607 days 3%
Paul & Michelle Harmer 7/10 4608 days 3%
Suzanne van Kol 8/10 4608 days 3%
Horst Langstein 5/10 4608 days 2%
Frank Krivauek 8/10 4609 days 3%
John Reynolds 7/10 4610 days 3%
Nicole van Bergen 8/10 4614 days 3%
Anika 8/10 4614 days 3%
mcnabit 1/10 4615 days 1%
Lutenk 2/10 4646 days 1%
Corinne_Grosvenor 10/10 4677 days 3%
Stefan Nitsch 7/10 4681 days 3%
Nina Bille-Knudsen 7/10 4686 days 3%
Remco te Lintum 5/10 4693 days 2%
Matthys van den Heuuel 7/10 4697 days 3%
Eveline Mestrom 7/10 4697 days 3%
Elke & Charlotte 2/10 4707 days 1%
Calvin 3/10 4891 days 2%
Schury 7/10 4923 days 3%
Jill 7/10 4927 days 3%
Ken Jones 7/10 4927 days 3%
Hanggi 8/10 4932 days 3%
Chantal Wendel 8/10 4932 days 3%
Leon van Hengel 6/10 4935 days 3%
Julia 8/10 4935 days 3%
Marianne Swauger 6/10 4935 days 3%
Boehmer 8/10 4936 days 3%
Hadas and Amichay Guter 8/10 4937 days 3%
Bob & Yvonne Myles 7/10 4938 days 3%
Judith 8/10 4938 days 3%
Koen Vanlede 10/10 4938 days 3%
Nicola Thackray 7/10 4939 days 3%
Julia 9/10 4942 days 3%
Shane Curline 8/10 4942 days 3%
Peter & Angela Brown 8/10 4942 days 3%
Tim 7/10 4942 days 3%
Mulder & vanNistelrooij 7/10 4943 days 3%
Siggi Wick 6/10 4943 days 3%
Armin Holle 9/10 4944 days 3%
Chris & Anne Pearson 7/10 4946 days 3%
Patrick Schaad 7/10 4946 days 3%
Jacob Nube 7/10 4948 days 3%
Katie Mitchell 4/10 4952 days 2%
Till 2/10 4952 days 1%
Tyson Burnett 5/10 4953 days 2%
Heini Sutter 6/10 4954 days 3%
Peter Blaney 7/10 4956 days 3%
Callum Sibbald 8/10 4956 days 3%
Henk Roeper 7/10 4960 days 3%
Manfred & Gabi 6/10 4963 days 3%
Haan Begerian 8/10 4966 days 3%
Phillips 6/10 4967 days 3%
Irene and Thib Schneider 8/10 4968 days 3%
Doris Schollenberger 7/10 4970 days 3%
Bettina Mikschi 8/10 4971 days 3%
Roy Seymour 7/10 4971 days 3%
Mark Aarts 6/10 4971 days 3%
Sarraute 4/10 4972 days 2%
Luc Marchand 4/10 4972 days 2%
Samuel Prechel 6/10 4972 days 3%
Barbara 3/10 4973 days 2%
Markus Richert 5/10 4974 days 2%
Theo Dykhuizen 6/10 4975 days 3%
Annette Mogg 9/10 4976 days 3%
Dr Dorthe Bossow 5/10 4976 days 2%
H Schepers 6/10 4976 days 3%
Kay and Colin Yendole 5/10 4976 days 2%
Jurgen Muller 6/10 4977 days 3%
Liebl 9/10 4977 days 3%
Karen Phillips 9/10 4977 days 3%
Bekema 8/10 4978 days 3%
dollimyxture 8/10 5011 days 3%
cfc 1/10 5011 days 1%
houch 1/10 5011 days 1%
Jim 3/10 5042 days 2%
Andrea Hasenoehrl 7/10 5072 days 3%
jaycaekat 10/10 5133 days 3%
Andrew Roberts 2/10 5133 days 1%
Gordo 9/10 5164 days 3%
penz 7/10 5195 days 3%
Dud Grossmann 7/10 5234 days 3%
M Schram 7/10 5235 days 3%
Lomas 5/10 5247 days 2%
Mikelj 2/10 5256 days 1%
travelerwh 1/10 5256 days 1%
AusieInNZ 1/10 5286 days 1%
Don & Geraldine 8/10 5292 days 3%
Fabrice Modin 6/10 5295 days 3%
Wyss A 8/10 5298 days 3%
Lukas Blaauw 8/10 5304 days 3%
Ina 8/10 5304 days 3%
Lloyd Shephard 3/10 5307 days 2%
Silke Seemann 4/10 5308 days 2%
Ingrid Zell 8/10 5308 days 3%
Tim Smith 9/10 5308 days 3%
George Lepple 8/10 5310 days 3%
Peter G 8/10 5311 days 3%
Chris Helms 8/10 5311 days 3%
P.C Kool 4/10 5312 days 2%
Michele Prevost 9/10 5312 days 3%
Gerhard Kronen 7/10 5314 days 3%
Rod C 9/10 5315 days 3%
GerryD 1/10 5317 days 1%
Rik 6/10 5318 days 3%
B Willmore 2/10 5319 days 1%
Arie Ascher 8/10 5324 days 3%
John Harrison 7/10 5324 days 3%
Jenny 7/10 5325 days 3%
Marsden 10/10 5326 days 3%
Vandeput 8/10 5331 days 3%
Lewis 9/10 5338 days 3%
JeanOddy 7/10 5339 days 3%
Michael McGuinness 6/10 5339 days 3%
van der Wakker 7/10 5340 days 3%
Terry Phillips 9/10 5342 days 3%
Hoogh 7/10 5342 days 3%
Nicole 3/10 5342 days 2%
Petra Berrens 7/10 5343 days 3%
Sandra B 7/10 5344 days 3%
nga 4/10 5345 days 2%
Hugli 7/10 5350 days 3%
Schubert, Wolfgang & Claudia 6/10 5350 days 3%
Peter Ortner 4/10 5354 days 2%
S.B Lawrence 9/10 5354 days 3%
Douglas Kirby 7/10 5358 days 3%
John J 5/10 5359 days 2%
Elizabeth E 7/10 5361 days 3%
Stevens Frans 7/10 5362 days 3%
Torsten Gehrke 8/10 5362 days 3%
Bartlett nz 7/10 5362 days 3%
Helen and Hans Walser 8/10 5365 days 3%
simonbo 9/10 5391 days 3%
stevnba 8/10 5392 days 3%
wenerz 4/10 5392 days 2%
Marons 6/10 5396 days 3%
nadinef 9/10 5399 days 3%
thomash 8/10 5401 days 3%
trucker 8/10 5407 days 3%
Lothar Riedmann 10/10 5409 days 3%
Bill Nash 8/10 5411 days 3%
anniest 7/10 5411 days 3%
H Simpson 8/10 5411 days 3%
Frank de Voogd 7/10 5411 days 3%
vernenal 7/10 5411 days 3%
Kirsty McGrath 7/10 5411 days 3%
Wolfgang Mages 9/10 5411 days 3%
Wolfgang Dittrich 8/10 5417 days 3%
Alexis De Wilde 9/10 5417 days 3%
Stefanie Micheler 10/10 5418 days 3%
Hennie Neeleman 5/10 5419 days 2%
Pieter Neeleman 6/10 5419 days 3%
MV Vroenhoven 6/10 5422 days 3%
Fer Bonsel 8/10 5430 days 3%
Serge Yken 7/10 5433 days 3%
Gensen 8/10 5433 days 3%
harryb 8/10 5516 days 3%
TillE412 8/10 5636 days 3%
ElleGermany 8/10 5639 days 3%
OliverG1 8/10 5639 days 3%
GemmaC 1/10 5640 days 1%
AndrewL1 3/10 5643 days 2%
SophieC 5/10 5649 days 2%
marianneb 9/10 5651 days 3%
neeltjec 8/10 5651 days 3%
Martien van Brakel 8/10 5651 days 3%
EstherW 5/10 5660 days 2%
Lucas 6/10 5667 days 3%
KathM 8/10 5668 days 3%
Frank 9/10 5669 days 3%
SHVellinga 7/10 5670 days 3%
Barry Smith 3/10 5671 days 2%
Brigette Guikens 7/10 5672 days 3%
Grimm 6/10 5674 days 3%
Robert 8/10 5675 days 3%
Stefau 7/10 5681 days 3%
EmmaL 4/10 5684 days 2%
ChristopherD 8/10 5685 days 3%
BerndK 2/10 5685 days 1%
LorraineB 7/10 5686 days 3%
Paul 5/10 5687 days 2%
S 5/10 5687 days 2%
Frances 4/10 5687 days 2%
Manfred 9/10 5687 days 3%
Tony 8/10 5699 days 3%
Christina 8/10 5699 days 3%
Nanno 9/10 5701 days 3%
KuntzGermany 5/10 5706 days 2%
ArnarF 8/10 5710 days 3%
Corien 7/10 5715 days 3%
Stijn 9/10 5718 days 3%
Rene 8/10 5723 days 3%
Joachim 8/10 5723 days 3%
Debbie Mossman 5/10 5726 days 2%
Zylstra 8/10 5731 days 3%
Kern 8/10 5735 days 3%
kramer 6/10 5755 days 3%
Groen 7/10 5763 days 3%
Cindy 6/10 5764 days 3%
Anette 1/10 5770 days 1%
Pieter 9/10 5772 days 3%
Peter_C 3/10 5788 days 2%
Clare 7/10 5817 days 3%
KiwiBoy 3/10 5833 days 2%
Donna 10/10 5840 days 3%
Christine 3/10 5903 days 2%
Tim 6/10 6022 days 3%
Linn 5/10 6030 days 2%
Daniel 6/10 6031 days 3%
Sandra Verbaarschot 9/10 6031 days 3%
Denise 6/10 6034 days 3%
Wulms 5/10 6035 days 2%
Kathrin 4/10 6042 days 2%
Klaus 8/10 6042 days 3%
Anja 6/10 6044 days 3%
Susanne Dittrich 9/10 6049 days 3%
D.A. Mulder 8/10 6050 days 3%
Christel Hopp 7/10 6050 days 3%
Marco 6/10 6051 days 3%
Sally and David Wallis 5/10 6051 days 2%
Knol 8/10 6052 days 3%
Cole Penelope 8/10 6055 days 3%
Buys 8/10 6056 days 3%
Claas 2/10 6064 days 1%
Jennifer 6/10 6093 days 3%
Mum! 6/10 6093 days 3%
Hans Olthof 8/10 6094 days 3%
Ad 9/10 6120 days 3%
Hans 5/10 6122 days 2%
Gerber Liselotte 9/10 6125 days 3%
Ed van Dael 4/10 6143 days 2%
Denise Nick 4/10 6390 days 2%
Hanneke 4/10 6395 days 2%
Frederik 7/10 6405 days 3%
Ulla 4/10 6405 days 2%
Jess 7/10 6405 days 3%
Rietveld 1/10 6409 days 1%
Sharon 10/10 6410 days 3%
Sarah 3/10 6416 days 2%
Loic 6/10 6416 days 3%
Caroline 7/10 6427 days 3%
Weselmann 8/10 6428 days 3%
Hennielene 8/10 6429 days 3%
GermanTourGroup 9/10 6429 days 3%
Klaus 7/10 6429 days 3%
Helga 4/10 6429 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.05% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 74 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.01%
198 -3.02%
199 -3.04%
200 -3.05%
201 -3.07%
202 -3.08%
203 -3.10%

Balancing Adjustment

19.61% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

71%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.