Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

60.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 685 days 100%
Caleb 1/10 1446 days 18%
Jillian Sheldrake 2/10 1630 days 11%
Craig 1/10 1691 days 8%
Joshua Miller 5/10 1751 days 14%
Angela Smith 8/10 1811 days 16%
Sma 4/10 1843 days 11%
Phillip Mastores 1/10 1872 days 7%
uwe stumpf 5/10 1903 days 12%
John Olsen 2/10 1904 days 7%
Disappointed 1/10 1904 days 7%
Morag 1/10 1904 days 7%
Nikolai Sander 1/10 2087 days 6%
Rebecca Kelley 1/10 2087 days 6%
Sofia Robin 3/10 2118 days 8%
Martin Rogers 3/10 2177 days 8%
Simone 1/10 2208 days 6%
Marloes 4/10 2208 days 9%
Chagrijnige vakantieganger 1/10 2208 days 6%
Mahendar Selvakumar 5/10 2208 days 11%
Tina Hain 1/10 2238 days 6%
Sofie Madsen 2/10 2238 days 6%
Joanne 3/10 2238 days 8%
TWhite 1/10 2269 days 6%
Shenayd Pate 3/10 2269 days 8%
Splitpin 1/10 2269 days 6%
David Bladier 10/10 2298 days 14%
Ken 7/10 2298 days 13%
Darren 1/10 2361 days 5%
Michal 2/10 2391 days 6%
Sue 3/10 2391 days 7%
Brian and Kate 3/10 2391 days 7%
David S 1/10 2422 days 5%
Rowena McMullan 1/10 2452 days 5%
Helen Bond 1/10 2542 days 5%
Frank Meershoek 1/10 2572 days 5%
Vanessa Stubbs 1/10 2573 days 5%
Tony Wilcomes 5/10 2602 days 9%
Andy Nicholson 9/10 2613 days 11%
English Speaker 1/10 2633 days 5%
Corinna Venker 10/10 2633 days 11%
Sarah Sarah 1/10 2633 days 5%
Tarryn O'Dea 9/10 2663 days 11%
Steve Warren 1/10 2663 days 5%
Kath2000 2/10 2694 days 5%
MP 1/10 2694 days 4%
Neil Chambers 5/10 2725 days 8%
Alan Evans 6/10 2725 days 9%
Suzanne Kidd 9/10 2755 days 11%
Robert Cogan 9/10 2786 days 10%
THIAGO MARIN 9/10 2786 days 10%
aini abd rahman 9/10 2786 days 10%
Ken 9/10 2786 days 10%
Adam Yates 4/10 2816 days 7%
Ian Tonks 10/10 2816 days 10%
Kathy Howe 2/10 2816 days 5%
Heather Flanders 5/10 2824 days 8%
Alexander Scheibl 5/10 2840 days 8%
Nickymelb 8/10 2847 days 10%
Celia Rodriguez Dominguez 9/10 2847 days 10%
Dr G 6/10 2847 days 9%
Eng Kean Lim 7/10 2906 days 9%
Not Happy 1/10 2906 days 4%
Judith Mirams 7/10 2906 days 9%
Gracius Wenas 8/10 2906 days 9%
Antoine 5/10 2920 days 7%
Gretha 8/10 2927 days 9%
Thomas Simeon 7/10 2932 days 9%
Lieke vol Velde 5/10 2940 days 7%
Bob 9/10 2942 days 9%
Richard Fox 6/10 2952 days 8%
Jill Grange 6/10 2961 days 8%
Marc 8/10 2964 days 9%
Pedro Cordeiru 7/10 2965 days 9%
Sharon Ayris 8/10 2967 days 9%
Dylan Smyth 8/10 2975 days 9%
Don Christiansen 5/10 2998 days 7%
Christine Siemon 8/10 2998 days 9%
jirge core 8/10 3028 days 9%
R. Damen 5/10 3028 days 7%
Augusta A 1/10 3090 days 3%
Sachiko 6/10 3090 days 7%
Nicki Holt-Manandhar 8/10 3120 days 8%
gavin brady 1/10 3120 days 3%
Jane Simmons 9/10 3151 days 8%
Alexes D 6/10 3193 days 7%
Anouk Jongsma 7/10 3211 days 7%
Barry Hoag 7/10 3212 days 7%
emelia sferrazza 1/10 3213 days 3%
Yvonne El-Amine 7/10 3215 days 7%
Corrine Kaiser 9/10 3272 days 7%
Glen Mitchell 1/10 3272 days 3%
Anna and Isabelle 7/10 3301 days 7%
MIndy Green 7/10 3303 days 7%
Roy Brondgeest 9/10 3333 days 7%
Kim S 10/10 3456 days 6%
Markus Buehrer 8/10 3594 days 5%
Ives van der Sluijs 5/10 3626 days 4%
Peter Jolliffe 10/10 3637 days 5%
Nils Demattio 8/10 3665 days 5%
Simon Wild 3/10 3668 days 3%
Rob Miller 9/10 3698 days 4%
Thian Honsch 1/10 3699 days 2%
Pat Maguire 10/10 3791 days 4%
Ara Moore-Tuwhangai 10/10 3852 days 3%
D F 1/10 3852 days 1%
michael madey 2/10 3913 days 1%
Robert Erni 9/10 3922 days 3%
Derek Hosking 3/10 3944 days 2%
Mirjam Betschart 8/10 3958 days 3%
Glyn and Karen Farlow 8/10 3960 days 3%
Janet Evins 7/10 3962 days 3%
Rikke Petersen 8/10 3962 days 3%
Ene Pold 9/10 3966 days 3%
Henrik Suefke 5/10 3966 days 2%
Bella Danaher 8/10 3981 days 3%
Daniel Danamer 9/10 3981 days 3%
Alacchi Moustier 1/10 3985 days 1%
Maya Bakker-deDreu 8/10 3993 days 2%
Anne and Steve Bartlett 7/10 3995 days 2%
Rupert 8/10 3998 days 2%
Reiner Botsch 5/10 4001 days 2%
Greg Fischer 5/10 4001 days 2%
Lior Bakski 8/10 4001 days 2%
Gordon 9/10 4003 days 2%
Mark 1/10 4003 days 1%
dissapointed 1/10 4003 days 1%
Chris W. 3/10 4003 days 1%
Elizabeth 5/10 4005 days 2%
Claudia 6/10 4006 days 2%
Thi Baut 6/10 4008 days 2%
Philipp Haass 7/10 4012 days 2%
Peter 1/10 4034 days 1%
Tony Cooper 1/10 4064 days 1%
Henry Black 9/10 4095 days 2%
John Morel 9/10 4156 days 1%
Ari Fester 3/10 4187 days 1%
Kezza Couchman 3/10 4217 days 1%
kmackay 1/10 4217 days 0%
Sarah Rhodes 1/10 4217 days 0%
publizischt 1/10 4248 days 0%
david cook 8/10 4248 days 1%
B James 3/10 4278 days 0%
Neil Beckett 6/10 4278 days 1%
K B 5/10 4278 days 0%
hofoa 3/10 4278 days 0%
Christofer Tonn 7/10 4295 days 0%
Kathryn Pisco 8/10 4315 days 0%
Mike Pisco 8/10 4315 days 0%
Heinie Pieterse 4/10 4321 days 0%
Willem de Jong 8/10 4330 days 0%
Jeanne Moustier 4/10 4350 days 0%
Karen Mercer 3/10 4368 days 0%
Doug Digstravel 10/10 4368 days 0%
Ellie Braddock 10/10 4368 days 0%
Dick Kooij 9/10 4381 days 3%
Robert Staeller 6/10 4384 days 3%
Jurgen 7/10 4385 days 3%
Joroen Borkert 7/10 4386 days 3%
Lauret Stulemeyer 8/10 4387 days 3%
Jan 8/10 4387 days 3%
Ammon Yannick 7/10 4388 days 3%
Steven Switsers 8/10 4389 days 3%
Urs Kloter 7/10 4390 days 3%
Brian Howe 10/10 4392 days 3%
F Soppelsa 8/10 4392 days 3%
Fred and Carin 4/10 4399 days 2%
Denise Albrecht 10/10 4403 days 3%
Lutz Huuemorder 8/10 4405 days 3%
Manuela and Thomas 8/10 4405 days 3%
Milena Heinrich 10/10 4405 days 3%
Alex Laidlaw 4/10 4406 days 2%
Martina Posch 6/10 4413 days 3%
roos wubben 8/10 4415 days 3%
Marjo Cousijn 6/10 4416 days 3%
Hillman53 3/10 4460 days 2%
nomad 9/10 4460 days 3%
pandtfenton 10/10 4490 days 3%
Golliwog 1/10 4490 days 1%
PT117 6/10 4521 days 3%
Heidi4ever 7/10 4521 days 3%
Tjw 8/10 4552 days 3%
spiderman 2/10 4582 days 1%
landaima 1/10 4643 days 1%
GaryM 3/10 4643 days 2%
Jos Schieveen 8/10 4653 days 3%
Mr and Mrs White 6/10 4656 days 3%
Laura vanGool 7/10 4659 days 3%
E Wolfger 9/10 4666 days 3%
D Esson 6/10 4668 days 3%
Robert Steendijk 7/10 4669 days 3%
Ben Simons 6/10 4670 days 3%
Hilbert vanEssen 5/10 4671 days 3%
afisher 9/10 4674 days 3%
Michael Jefferies 6/10 4677 days 3%
Daniel Patricia 5/10 4677 days 3%
Michael Stoll 8/10 4684 days 3%
Frans Roebroek 7/10 4685 days 3%
Rob Gill 10/10 4687 days 3%
Randewyk 4/10 4687 days 2%
Russell 7/10 4688 days 3%
Stefan 7/10 4688 days 3%
Hardy 4/10 4689 days 2%
Roland Hofmann 7/10 4689 days 3%
Beyeler 9/10 4691 days 3%
R Seiferling 8/10 4695 days 3%
Paul & Michelle Harmer 7/10 4696 days 3%
Suzanne van Kol 8/10 4696 days 3%
Horst Langstein 5/10 4696 days 3%
Frank Krivauek 8/10 4697 days 3%
John Reynolds 7/10 4698 days 3%
Nicole van Bergen 8/10 4702 days 3%
Anika 8/10 4702 days 3%
mcnabit 1/10 4703 days 1%
Lutenk 2/10 4734 days 1%
Corinne_Grosvenor 10/10 4765 days 3%
Stefan Nitsch 7/10 4769 days 3%
Nina Bille-Knudsen 7/10 4774 days 3%
Remco te Lintum 5/10 4781 days 3%
Matthys van den Heuuel 7/10 4785 days 3%
Eveline Mestrom 7/10 4785 days 3%
Elke & Charlotte 2/10 4795 days 1%
Calvin 3/10 4979 days 2%
Schury 7/10 5011 days 3%
Jill 7/10 5015 days 3%
Ken Jones 7/10 5015 days 3%
Hanggi 8/10 5020 days 3%
Chantal Wendel 8/10 5020 days 3%
Leon van Hengel 6/10 5023 days 3%
Julia 8/10 5023 days 3%
Marianne Swauger 6/10 5023 days 3%
Boehmer 8/10 5024 days 3%
Hadas and Amichay Guter 8/10 5025 days 3%
Bob & Yvonne Myles 7/10 5026 days 3%
Judith 8/10 5026 days 3%
Koen Vanlede 10/10 5026 days 3%
Nicola Thackray 7/10 5027 days 3%
Julia 9/10 5030 days 3%
Shane Curline 8/10 5030 days 3%
Peter & Angela Brown 8/10 5030 days 3%
Tim 7/10 5030 days 3%
Mulder & vanNistelrooij 7/10 5031 days 3%
Siggi Wick 6/10 5031 days 3%
Armin Holle 9/10 5032 days 3%
Chris & Anne Pearson 7/10 5034 days 3%
Patrick Schaad 7/10 5034 days 3%
Jacob Nube 7/10 5036 days 3%
Katie Mitchell 4/10 5040 days 2%
Till 2/10 5040 days 1%
Tyson Burnett 5/10 5041 days 3%
Heini Sutter 6/10 5042 days 3%
Peter Blaney 7/10 5044 days 3%
Callum Sibbald 8/10 5044 days 3%
Henk Roeper 7/10 5048 days 3%
Manfred & Gabi 6/10 5051 days 3%
Haan Begerian 8/10 5054 days 3%
Phillips 6/10 5055 days 3%
Irene and Thib Schneider 8/10 5056 days 3%
Doris Schollenberger 7/10 5058 days 3%
Bettina Mikschi 8/10 5059 days 3%
Roy Seymour 7/10 5059 days 3%
Mark Aarts 6/10 5059 days 3%
Sarraute 4/10 5060 days 2%
Luc Marchand 4/10 5060 days 2%
Samuel Prechel 6/10 5060 days 3%
Barbara 3/10 5061 days 2%
Markus Richert 5/10 5062 days 3%
Theo Dykhuizen 6/10 5063 days 3%
Annette Mogg 9/10 5064 days 3%
Dr Dorthe Bossow 5/10 5064 days 3%
H Schepers 6/10 5064 days 3%
Kay and Colin Yendole 5/10 5064 days 3%
Jurgen Muller 6/10 5065 days 3%
Liebl 9/10 5065 days 3%
Karen Phillips 9/10 5065 days 3%
Bekema 8/10 5066 days 3%
dollimyxture 8/10 5099 days 3%
cfc 1/10 5099 days 1%
houch 1/10 5099 days 1%
Jim 3/10 5130 days 2%
Andrea Hasenoehrl 7/10 5160 days 3%
jaycaekat 10/10 5221 days 3%
Andrew Roberts 2/10 5221 days 1%
Gordo 9/10 5252 days 3%
penz 7/10 5283 days 3%
Dud Grossmann 7/10 5322 days 3%
M Schram 7/10 5323 days 3%
Lomas 5/10 5335 days 3%
Mikelj 2/10 5344 days 1%
travelerwh 1/10 5344 days 1%
AusieInNZ 1/10 5374 days 1%
Don & Geraldine 8/10 5380 days 3%
Fabrice Modin 6/10 5383 days 3%
Wyss A 8/10 5386 days 3%
Lukas Blaauw 8/10 5392 days 3%
Ina 8/10 5392 days 3%
Lloyd Shephard 3/10 5395 days 2%
Silke Seemann 4/10 5396 days 2%
Ingrid Zell 8/10 5396 days 3%
Tim Smith 9/10 5396 days 3%
George Lepple 8/10 5398 days 3%
Peter G 8/10 5399 days 3%
Chris Helms 8/10 5399 days 3%
P.C Kool 4/10 5400 days 2%
Michele Prevost 9/10 5400 days 3%
Gerhard Kronen 7/10 5402 days 3%
Rod C 9/10 5403 days 3%
GerryD 1/10 5405 days 1%
Rik 6/10 5406 days 3%
B Willmore 2/10 5407 days 1%
Arie Ascher 8/10 5412 days 3%
John Harrison 7/10 5412 days 3%
Jenny 7/10 5413 days 3%
Marsden 10/10 5414 days 3%
Vandeput 8/10 5419 days 3%
Lewis 9/10 5426 days 3%
JeanOddy 7/10 5427 days 3%
Michael McGuinness 6/10 5427 days 3%
van der Wakker 7/10 5428 days 3%
Terry Phillips 9/10 5430 days 3%
Hoogh 7/10 5430 days 3%
Nicole 3/10 5430 days 2%
Petra Berrens 7/10 5431 days 3%
Sandra B 7/10 5432 days 3%
nga 4/10 5433 days 2%
Hugli 7/10 5438 days 3%
Schubert, Wolfgang & Claudia 6/10 5438 days 3%
Peter Ortner 4/10 5442 days 2%
S.B Lawrence 9/10 5442 days 3%
Douglas Kirby 7/10 5446 days 3%
John J 5/10 5447 days 3%
Elizabeth E 7/10 5449 days 3%
Stevens Frans 7/10 5450 days 3%
Torsten Gehrke 8/10 5450 days 3%
Bartlett nz 7/10 5450 days 3%
Helen and Hans Walser 8/10 5453 days 3%
simonbo 9/10 5479 days 3%
stevnba 8/10 5480 days 3%
wenerz 4/10 5480 days 2%
Marons 6/10 5484 days 3%
nadinef 9/10 5487 days 3%
thomash 8/10 5489 days 3%
trucker 8/10 5495 days 3%
Lothar Riedmann 10/10 5497 days 3%
Bill Nash 8/10 5499 days 3%
anniest 7/10 5499 days 3%
H Simpson 8/10 5499 days 3%
Frank de Voogd 7/10 5499 days 3%
vernenal 7/10 5499 days 3%
Kirsty McGrath 7/10 5499 days 3%
Wolfgang Mages 9/10 5499 days 3%
Wolfgang Dittrich 8/10 5505 days 3%
Alexis De Wilde 9/10 5505 days 3%
Stefanie Micheler 10/10 5506 days 3%
Hennie Neeleman 5/10 5507 days 3%
Pieter Neeleman 6/10 5507 days 3%
MV Vroenhoven 6/10 5510 days 3%
Fer Bonsel 8/10 5518 days 3%
Serge Yken 7/10 5521 days 3%
Gensen 8/10 5521 days 3%
harryb 8/10 5604 days 3%
TillE412 8/10 5724 days 3%
ElleGermany 8/10 5727 days 3%
OliverG1 8/10 5727 days 3%
GemmaC 1/10 5728 days 1%
AndrewL1 3/10 5731 days 2%
SophieC 5/10 5737 days 3%
marianneb 9/10 5739 days 3%
neeltjec 8/10 5739 days 3%
Martien van Brakel 8/10 5739 days 3%
EstherW 5/10 5748 days 3%
Lucas 6/10 5755 days 3%
KathM 8/10 5756 days 3%
Frank 9/10 5757 days 3%
SHVellinga 7/10 5758 days 3%
Barry Smith 3/10 5759 days 2%
Brigette Guikens 7/10 5760 days 3%
Grimm 6/10 5762 days 3%
Robert 8/10 5763 days 3%
Stefau 7/10 5769 days 3%
EmmaL 4/10 5772 days 2%
ChristopherD 8/10 5773 days 3%
BerndK 2/10 5773 days 1%
LorraineB 7/10 5774 days 3%
Paul 5/10 5775 days 3%
S 5/10 5775 days 3%
Frances 4/10 5775 days 2%
Manfred 9/10 5775 days 3%
Tony 8/10 5787 days 3%
Christina 8/10 5787 days 3%
Nanno 9/10 5789 days 3%
KuntzGermany 5/10 5794 days 3%
ArnarF 8/10 5798 days 3%
Corien 7/10 5803 days 3%
Stijn 9/10 5806 days 3%
Rene 8/10 5811 days 3%
Joachim 8/10 5811 days 3%
Debbie Mossman 5/10 5814 days 3%
Zylstra 8/10 5819 days 3%
Kern 8/10 5823 days 3%
kramer 6/10 5843 days 3%
Groen 7/10 5851 days 3%
Cindy 6/10 5852 days 3%
Anette 1/10 5858 days 1%
Pieter 9/10 5860 days 3%
Peter_C 3/10 5877 days 2%
Clare 7/10 5906 days 3%
KiwiBoy 3/10 5921 days 2%
Donna 10/10 5928 days 3%
Christine 3/10 5991 days 2%
Tim 6/10 6110 days 3%
Linn 5/10 6118 days 3%
Daniel 6/10 6119 days 3%
Sandra Verbaarschot 9/10 6119 days 3%
Denise 6/10 6122 days 3%
Wulms 5/10 6123 days 3%
Kathrin 4/10 6130 days 2%
Klaus 8/10 6130 days 3%
Anja 6/10 6132 days 3%
Susanne Dittrich 9/10 6137 days 3%
D.A. Mulder 8/10 6138 days 3%
Christel Hopp 7/10 6138 days 3%
Marco 6/10 6139 days 3%
Sally and David Wallis 5/10 6139 days 3%
Knol 8/10 6140 days 3%
Cole Penelope 8/10 6143 days 3%
Buys 8/10 6144 days 3%
Claas 2/10 6152 days 1%
Jennifer 6/10 6181 days 3%
Mum! 6/10 6181 days 3%
Hans Olthof 8/10 6182 days 3%
Ad 9/10 6208 days 3%
Hans 5/10 6210 days 3%
Gerber Liselotte 9/10 6213 days 3%
Ed van Dael 4/10 6231 days 2%
Denise Nick 4/10 6478 days 2%
Hanneke 4/10 6483 days 2%
Frederik 7/10 6493 days 3%
Ulla 4/10 6493 days 2%
Jess 7/10 6493 days 3%
Rietveld 1/10 6497 days 1%
Sharon 10/10 6498 days 3%
Sarah 3/10 6504 days 2%
Loic 6/10 6504 days 3%
Caroline 7/10 6515 days 3%
Weselmann 8/10 6516 days 3%
Hennielene 8/10 6517 days 3%
GermanTourGroup 9/10 6517 days 3%
Klaus 7/10 6517 days 3%
Helga 4/10 6517 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.05% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.99%
198 -4.01%
199 -4.03%
200 -4.05%
201 -4.07%
202 -4.09%
203 -4.11%

Balancing Adjustment

19.65% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

71%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.