Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

60.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 794 days 100%
Caleb 1/10 1555 days 14%
Jillian Sheldrake 2/10 1739 days 9%
Craig 1/10 1800 days 8%
Joshua Miller 5/10 1861 days 14%
Angela Smith 8/10 1921 days 18%
Sma 4/10 1952 days 12%
Phillip Mastores 1/10 1982 days 7%
uwe stumpf 5/10 2013 days 14%
John Olsen 2/10 2013 days 8%
Disappointed 1/10 2013 days 7%
Morag 1/10 2013 days 7%
Nikolai Sander 1/10 2196 days 7%
Rebecca Kelley 1/10 2196 days 7%
Sofia Robin 3/10 2227 days 9%
Martin Rogers 3/10 2286 days 9%
Simone 1/10 2317 days 6%
Marloes 4/10 2317 days 10%
Chagrijnige vakantieganger 1/10 2317 days 6%
Mahendar Selvakumar 5/10 2317 days 12%
Tina Hain 1/10 2347 days 6%
Sofie Madsen 2/10 2347 days 7%
Joanne 3/10 2347 days 8%
TWhite 1/10 2378 days 6%
Shenayd Pate 3/10 2378 days 8%
Splitpin 1/10 2378 days 6%
David Bladier 10/10 2408 days 15%
Ken 7/10 2408 days 14%
Darren 1/10 2470 days 6%
Michal 2/10 2500 days 6%
Sue 3/10 2500 days 8%
Brian and Kate 3/10 2500 days 8%
David S 1/10 2531 days 6%
Rowena McMullan 1/10 2561 days 5%
Helen Bond 1/10 2651 days 5%
Frank Meershoek 1/10 2682 days 5%
Vanessa Stubbs 1/10 2682 days 5%
Tony Wilcomes 5/10 2711 days 10%
Andy Nicholson 9/10 2722 days 12%
English Speaker 1/10 2743 days 5%
Corinna Venker 10/10 2743 days 12%
Sarah Sarah 1/10 2743 days 5%
Tarryn O'Dea 9/10 2773 days 12%
Steve Warren 1/10 2773 days 5%
Kath2000 2/10 2804 days 5%
MP 1/10 2804 days 5%
Neil Chambers 5/10 2835 days 9%
Alan Evans 6/10 2835 days 10%
Suzanne Kidd 9/10 2865 days 11%
Robert Cogan 9/10 2896 days 11%
THIAGO MARIN 9/10 2896 days 11%
aini abd rahman 9/10 2896 days 11%
Ken 9/10 2896 days 11%
Adam Yates 4/10 2926 days 7%
Ian Tonks 10/10 2926 days 11%
Kathy Howe 2/10 2926 days 5%
Heather Flanders 5/10 2933 days 8%
Alexander Scheibl 5/10 2949 days 8%
Nickymelb 8/10 2957 days 10%
Celia Rodriguez Dominguez 9/10 2957 days 11%
Dr G 6/10 2957 days 9%
Eng Kean Lim 7/10 3016 days 9%
Not Happy 1/10 3016 days 4%
Judith Mirams 7/10 3016 days 9%
Gracius Wenas 8/10 3016 days 10%
Antoine 5/10 3029 days 8%
Gretha 8/10 3036 days 10%
Thomas Simeon 7/10 3041 days 9%
Lieke vol Velde 5/10 3049 days 8%
Bob 9/10 3051 days 10%
Richard Fox 6/10 3061 days 8%
Jill Grange 6/10 3070 days 8%
Marc 8/10 3073 days 10%
Pedro Cordeiru 7/10 3074 days 9%
Sharon Ayris 8/10 3077 days 10%
Dylan Smyth 8/10 3084 days 9%
Don Christiansen 5/10 3108 days 7%
Christine Siemon 8/10 3108 days 9%
jirge core 8/10 3138 days 9%
R. Damen 5/10 3138 days 7%
Augusta A 1/10 3200 days 4%
Sachiko 6/10 3200 days 8%
Nicki Holt-Manandhar 8/10 3230 days 8%
gavin brady 1/10 3230 days 3%
Jane Simmons 9/10 3261 days 8%
Alexes D 6/10 3302 days 7%
Anouk Jongsma 7/10 3320 days 7%
Barry Hoag 7/10 3322 days 7%
emelia sferrazza 1/10 3322 days 3%
Yvonne El-Amine 7/10 3324 days 7%
Corrine Kaiser 9/10 3382 days 7%
Glen Mitchell 1/10 3382 days 3%
Anna and Isabelle 7/10 3410 days 7%
MIndy Green 7/10 3413 days 7%
Roy Brondgeest 9/10 3443 days 7%
Kim S 10/10 3566 days 6%
Markus Buehrer 8/10 3703 days 5%
Ives van der Sluijs 5/10 3735 days 4%
Peter Jolliffe 10/10 3747 days 5%
Nils Demattio 8/10 3774 days 4%
Simon Wild 3/10 3778 days 2%
Rob Miller 9/10 3808 days 4%
Thian Honsch 1/10 3808 days 2%
Pat Maguire 10/10 3900 days 4%
Ara Moore-Tuwhangai 10/10 3961 days 3%
D F 1/10 3961 days 1%
michael madey 2/10 4022 days 1%
Robert Erni 9/10 4031 days 3%
Derek Hosking 3/10 4053 days 1%
Mirjam Betschart 8/10 4067 days 2%
Glyn and Karen Farlow 8/10 4069 days 2%
Janet Evins 7/10 4071 days 2%
Rikke Petersen 8/10 4071 days 2%
Ene Pold 9/10 4075 days 2%
Henrik Suefke 5/10 4075 days 2%
Bella Danaher 8/10 4090 days 2%
Daniel Danamer 9/10 4090 days 2%
Alacchi Moustier 1/10 4094 days 1%
Maya Bakker-deDreu 8/10 4102 days 2%
Anne and Steve Bartlett 7/10 4104 days 2%
Rupert 8/10 4107 days 2%
Reiner Botsch 5/10 4110 days 1%
Greg Fischer 5/10 4110 days 1%
Lior Bakski 8/10 4110 days 2%
Gordon 9/10 4112 days 2%
Mark 1/10 4112 days 1%
dissapointed 1/10 4112 days 1%
Chris W. 3/10 4112 days 1%
Elizabeth 5/10 4114 days 1%
Claudia 6/10 4115 days 2%
Thi Baut 6/10 4117 days 2%
Philipp Haass 7/10 4121 days 2%
Peter 1/10 4143 days 1%
Tony Cooper 1/10 4173 days 1%
Henry Black 9/10 4204 days 1%
John Morel 9/10 4265 days 1%
Ari Fester 3/10 4296 days 0%
Kezza Couchman 3/10 4326 days 0%
kmackay 1/10 4326 days 0%
Sarah Rhodes 1/10 4326 days 0%
publizischt 1/10 4357 days 0%
david cook 8/10 4357 days 0%
B James 3/10 4387 days 2%
Neil Beckett 6/10 4387 days 3%
K B 5/10 4387 days 3%
hofoa 3/10 4387 days 2%
Christofer Tonn 7/10 4404 days 4%
Kathryn Pisco 8/10 4424 days 4%
Mike Pisco 8/10 4424 days 4%
Heinie Pieterse 4/10 4430 days 2%
Willem de Jong 8/10 4439 days 4%
Jeanne Moustier 4/10 4459 days 2%
Karen Mercer 3/10 4477 days 2%
Doug Digstravel 10/10 4477 days 4%
Ellie Braddock 10/10 4477 days 4%
Dick Kooij 9/10 4490 days 4%
Robert Staeller 6/10 4493 days 3%
Jurgen 7/10 4494 days 4%
Joroen Borkert 7/10 4495 days 4%
Lauret Stulemeyer 8/10 4496 days 4%
Jan 8/10 4496 days 4%
Ammon Yannick 7/10 4497 days 4%
Steven Switsers 8/10 4498 days 4%
Urs Kloter 7/10 4499 days 4%
Brian Howe 10/10 4501 days 4%
F Soppelsa 8/10 4501 days 4%
Fred and Carin 4/10 4508 days 2%
Denise Albrecht 10/10 4512 days 4%
Lutz Huuemorder 8/10 4514 days 4%
Manuela and Thomas 8/10 4514 days 4%
Milena Heinrich 10/10 4514 days 4%
Alex Laidlaw 4/10 4515 days 2%
Martina Posch 6/10 4522 days 3%
roos wubben 8/10 4524 days 4%
Marjo Cousijn 6/10 4525 days 3%
Hillman53 3/10 4569 days 2%
nomad 9/10 4569 days 4%
pandtfenton 10/10 4599 days 4%
Golliwog 1/10 4599 days 1%
PT117 6/10 4630 days 3%
Heidi4ever 7/10 4630 days 4%
Tjw 8/10 4661 days 4%
spiderman 2/10 4691 days 2%
landaima 1/10 4752 days 1%
GaryM 3/10 4752 days 2%
Jos Schieveen 8/10 4762 days 4%
Mr and Mrs White 6/10 4765 days 3%
Laura vanGool 7/10 4768 days 4%
E Wolfger 9/10 4775 days 4%
D Esson 6/10 4777 days 3%
Robert Steendijk 7/10 4778 days 4%
Ben Simons 6/10 4779 days 3%
Hilbert vanEssen 5/10 4780 days 3%
afisher 9/10 4783 days 4%
Michael Jefferies 6/10 4786 days 3%
Daniel Patricia 5/10 4786 days 3%
Michael Stoll 8/10 4793 days 4%
Frans Roebroek 7/10 4794 days 4%
Rob Gill 10/10 4796 days 4%
Randewyk 4/10 4796 days 2%
Russell 7/10 4797 days 4%
Stefan 7/10 4797 days 4%
Hardy 4/10 4798 days 2%
Roland Hofmann 7/10 4798 days 4%
Beyeler 9/10 4800 days 4%
R Seiferling 8/10 4804 days 4%
Paul & Michelle Harmer 7/10 4805 days 4%
Suzanne van Kol 8/10 4805 days 4%
Horst Langstein 5/10 4805 days 3%
Frank Krivauek 8/10 4806 days 4%
John Reynolds 7/10 4807 days 4%
Nicole van Bergen 8/10 4811 days 4%
Anika 8/10 4811 days 4%
mcnabit 1/10 4812 days 1%
Lutenk 2/10 4843 days 2%
Corinne_Grosvenor 10/10 4874 days 4%
Stefan Nitsch 7/10 4878 days 4%
Nina Bille-Knudsen 7/10 4883 days 4%
Remco te Lintum 5/10 4890 days 3%
Matthys van den Heuuel 7/10 4894 days 4%
Eveline Mestrom 7/10 4894 days 4%
Elke & Charlotte 2/10 4904 days 2%
Calvin 3/10 5088 days 2%
Schury 7/10 5120 days 4%
Jill 7/10 5124 days 4%
Ken Jones 7/10 5124 days 4%
Hanggi 8/10 5129 days 4%
Chantal Wendel 8/10 5129 days 4%
Leon van Hengel 6/10 5132 days 3%
Julia 8/10 5132 days 4%
Marianne Swauger 6/10 5132 days 3%
Boehmer 8/10 5133 days 4%
Hadas and Amichay Guter 8/10 5134 days 4%
Bob & Yvonne Myles 7/10 5135 days 4%
Judith 8/10 5135 days 4%
Koen Vanlede 10/10 5135 days 4%
Nicola Thackray 7/10 5136 days 4%
Julia 9/10 5139 days 4%
Shane Curline 8/10 5139 days 4%
Peter & Angela Brown 8/10 5139 days 4%
Tim 7/10 5139 days 4%
Mulder & vanNistelrooij 7/10 5140 days 4%
Siggi Wick 6/10 5140 days 3%
Armin Holle 9/10 5141 days 4%
Chris & Anne Pearson 7/10 5143 days 4%
Patrick Schaad 7/10 5143 days 4%
Jacob Nube 7/10 5145 days 4%
Katie Mitchell 4/10 5149 days 2%
Till 2/10 5149 days 2%
Tyson Burnett 5/10 5150 days 3%
Heini Sutter 6/10 5151 days 3%
Peter Blaney 7/10 5153 days 4%
Callum Sibbald 8/10 5153 days 4%
Henk Roeper 7/10 5157 days 4%
Manfred & Gabi 6/10 5160 days 3%
Haan Begerian 8/10 5163 days 4%
Phillips 6/10 5164 days 3%
Irene and Thib Schneider 8/10 5165 days 4%
Doris Schollenberger 7/10 5167 days 4%
Bettina Mikschi 8/10 5168 days 4%
Roy Seymour 7/10 5168 days 4%
Mark Aarts 6/10 5168 days 3%
Sarraute 4/10 5169 days 2%
Luc Marchand 4/10 5169 days 2%
Samuel Prechel 6/10 5169 days 3%
Barbara 3/10 5170 days 2%
Markus Richert 5/10 5171 days 3%
Theo Dykhuizen 6/10 5172 days 3%
Annette Mogg 9/10 5173 days 4%
Dr Dorthe Bossow 5/10 5173 days 3%
H Schepers 6/10 5173 days 3%
Kay and Colin Yendole 5/10 5173 days 3%
Jurgen Muller 6/10 5174 days 3%
Liebl 9/10 5174 days 4%
Karen Phillips 9/10 5174 days 4%
Bekema 8/10 5175 days 4%
dollimyxture 8/10 5208 days 4%
cfc 1/10 5208 days 1%
houch 1/10 5208 days 1%
Jim 3/10 5239 days 2%
Andrea Hasenoehrl 7/10 5269 days 4%
jaycaekat 10/10 5330 days 4%
Andrew Roberts 2/10 5330 days 2%
Gordo 9/10 5361 days 4%
penz 7/10 5392 days 4%
Dud Grossmann 7/10 5431 days 4%
M Schram 7/10 5432 days 4%
Lomas 5/10 5444 days 3%
Mikelj 2/10 5453 days 2%
travelerwh 1/10 5453 days 1%
AusieInNZ 1/10 5483 days 1%
Don & Geraldine 8/10 5489 days 4%
Fabrice Modin 6/10 5492 days 3%
Wyss A 8/10 5495 days 4%
Lukas Blaauw 8/10 5501 days 4%
Ina 8/10 5501 days 4%
Lloyd Shephard 3/10 5504 days 2%
Silke Seemann 4/10 5505 days 2%
Ingrid Zell 8/10 5505 days 4%
Tim Smith 9/10 5505 days 4%
George Lepple 8/10 5507 days 4%
Peter G 8/10 5508 days 4%
Chris Helms 8/10 5508 days 4%
P.C Kool 4/10 5509 days 2%
Michele Prevost 9/10 5509 days 4%
Gerhard Kronen 7/10 5511 days 4%
Rod C 9/10 5512 days 4%
GerryD 1/10 5514 days 1%
Rik 6/10 5515 days 3%
B Willmore 2/10 5516 days 2%
Arie Ascher 8/10 5521 days 4%
John Harrison 7/10 5521 days 4%
Jenny 7/10 5522 days 4%
Marsden 10/10 5523 days 4%
Vandeput 8/10 5528 days 4%
Lewis 9/10 5535 days 4%
JeanOddy 7/10 5536 days 4%
Michael McGuinness 6/10 5536 days 3%
van der Wakker 7/10 5537 days 4%
Terry Phillips 9/10 5539 days 4%
Hoogh 7/10 5539 days 4%
Nicole 3/10 5539 days 2%
Petra Berrens 7/10 5540 days 4%
Sandra B 7/10 5541 days 4%
nga 4/10 5542 days 2%
Hugli 7/10 5547 days 4%
Schubert, Wolfgang & Claudia 6/10 5547 days 3%
Peter Ortner 4/10 5551 days 2%
S.B Lawrence 9/10 5551 days 4%
Douglas Kirby 7/10 5555 days 4%
John J 5/10 5556 days 3%
Elizabeth E 7/10 5558 days 4%
Stevens Frans 7/10 5559 days 4%
Torsten Gehrke 8/10 5559 days 4%
Bartlett nz 7/10 5559 days 4%
Helen and Hans Walser 8/10 5562 days 4%
simonbo 9/10 5588 days 4%
stevnba 8/10 5589 days 4%
wenerz 4/10 5589 days 2%
Marons 6/10 5593 days 3%
nadinef 9/10 5596 days 4%
thomash 8/10 5598 days 4%
trucker 8/10 5604 days 4%
Lothar Riedmann 10/10 5606 days 4%
Bill Nash 8/10 5608 days 4%
anniest 7/10 5608 days 4%
H Simpson 8/10 5608 days 4%
Frank de Voogd 7/10 5608 days 4%
vernenal 7/10 5608 days 4%
Kirsty McGrath 7/10 5608 days 4%
Wolfgang Mages 9/10 5608 days 4%
Wolfgang Dittrich 8/10 5614 days 4%
Alexis De Wilde 9/10 5614 days 4%
Stefanie Micheler 10/10 5615 days 4%
Hennie Neeleman 5/10 5616 days 3%
Pieter Neeleman 6/10 5616 days 3%
MV Vroenhoven 6/10 5619 days 3%
Fer Bonsel 8/10 5627 days 4%
Serge Yken 7/10 5630 days 4%
Gensen 8/10 5630 days 4%
harryb 8/10 5713 days 4%
TillE412 8/10 5833 days 4%
ElleGermany 8/10 5836 days 4%
OliverG1 8/10 5836 days 4%
GemmaC 1/10 5837 days 1%
AndrewL1 3/10 5840 days 2%
SophieC 5/10 5846 days 3%
marianneb 9/10 5848 days 4%
neeltjec 8/10 5848 days 4%
Martien van Brakel 8/10 5848 days 4%
EstherW 5/10 5858 days 3%
Lucas 6/10 5864 days 3%
KathM 8/10 5865 days 4%
Frank 9/10 5866 days 4%
SHVellinga 7/10 5867 days 4%
Barry Smith 3/10 5868 days 2%
Brigette Guikens 7/10 5869 days 4%
Grimm 6/10 5871 days 3%
Robert 8/10 5872 days 4%
Stefau 7/10 5879 days 4%
EmmaL 4/10 5881 days 2%
ChristopherD 8/10 5882 days 4%
BerndK 2/10 5882 days 2%
LorraineB 7/10 5883 days 4%
Paul 5/10 5884 days 3%
S 5/10 5884 days 3%
Frances 4/10 5884 days 2%
Manfred 9/10 5884 days 4%
Tony 8/10 5896 days 4%
Christina 8/10 5896 days 4%
Nanno 9/10 5899 days 4%
KuntzGermany 5/10 5903 days 3%
ArnarF 8/10 5907 days 4%
Corien 7/10 5912 days 4%
Stijn 9/10 5915 days 4%
Rene 8/10 5920 days 4%
Joachim 8/10 5920 days 4%
Debbie Mossman 5/10 5923 days 3%
Zylstra 8/10 5928 days 4%
Kern 8/10 5933 days 4%
kramer 6/10 5952 days 3%
Groen 7/10 5961 days 4%
Cindy 6/10 5961 days 3%
Anette 1/10 5967 days 1%
Pieter 9/10 5970 days 4%
Peter_C 3/10 5986 days 2%
Clare 7/10 6015 days 4%
KiwiBoy 3/10 6031 days 2%
Donna 10/10 6037 days 4%
Christine 3/10 6100 days 2%
Tim 6/10 6219 days 3%
Linn 5/10 6227 days 3%
Daniel 6/10 6228 days 3%
Sandra Verbaarschot 9/10 6228 days 4%
Denise 6/10 6231 days 3%
Wulms 5/10 6232 days 3%
Kathrin 4/10 6239 days 2%
Klaus 8/10 6239 days 4%
Anja 6/10 6241 days 3%
Susanne Dittrich 9/10 6246 days 4%
D.A. Mulder 8/10 6247 days 4%
Christel Hopp 7/10 6247 days 4%
Marco 6/10 6248 days 3%
Sally and David Wallis 5/10 6248 days 3%
Knol 8/10 6249 days 4%
Cole Penelope 8/10 6252 days 4%
Buys 8/10 6253 days 4%
Claas 2/10 6261 days 2%
Jennifer 6/10 6290 days 3%
Mum! 6/10 6290 days 3%
Hans Olthof 8/10 6291 days 4%
Ad 9/10 6317 days 4%
Hans 5/10 6319 days 3%
Gerber Liselotte 9/10 6322 days 4%
Ed van Dael 4/10 6340 days 2%
Denise Nick 4/10 6587 days 2%
Hanneke 4/10 6592 days 2%
Frederik 7/10 6602 days 4%
Ulla 4/10 6602 days 2%
Jess 7/10 6602 days 4%
Rietveld 1/10 6606 days 1%
Sharon 10/10 6607 days 4%
Sarah 3/10 6613 days 2%
Loic 6/10 6613 days 3%
Caroline 7/10 6624 days 4%
Weselmann 8/10 6625 days 4%
Hennielene 8/10 6626 days 4%
GermanTourGroup 9/10 6626 days 4%
Klaus 7/10 6626 days 4%
Helga 4/10 6626 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.66% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.61%
198 -3.63%
199 -3.65%
200 -3.66%
201 -3.68%
202 -3.70%
203 -3.72%

Balancing Adjustment

18.80% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

71%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.