The way we where treated was the worst experience in New Zealand till now.

We booked a seafront spot and when we arrived they had given it to someone else. They said something went wrong in the system. The lady at the reception said when you called somebody else booked it at the same. But the thing is, we drove for more then two hours and nobody called us back when they noticed. And when we asked she didn’t had an answer why she didn’t called. So we don’t beleave it! I don’t what’s worse that they just gave the spot to someone else or the lies. But one thing is for sure never book via the telephone because you can’t trust it!!!

Reviewed almost 6 years ago