Graham Abbott
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
DO NOT USE JUCY - THEY SCAM CREDIT CARDS!
I rented a car in Sydney and dropped it off in Brisbane from October into November 2018. I agreed to pay for the extra one way fee and thought that all went ok. Then on January 2nd 2019 my credit card got charged for an extra $95 by Jucy rental cars. When I asked what this was for they told me it was an additional "stress free cover" they had forget to charge me for.
I can not believe that any company has the cheek to steal money from a credit card over 2 months after the rental agreement has finished.
Hi Graham,
I'm sorry this happened - I promise you we were not stealing or scamming you! If you would like a further breakdown or more information of your charges please email me lucy@jucyworld.com
Kind regards,
Lucy
Jucy Lucy