Claire M
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
"INTERSHITTY" I feel very embarrassed of the terrible impression international visitors will get from our country from these absolute amateurs.
Most unprofessional arrogant driver made this a truly crap customer experience. Our driver Tracy actually yelled at me while loading up the bus as soon as I arrived which was a lovely start to a 4 and a half hour ride. She also yelled nastily at her other passengers several times during our journey for such sins as asking whether wifi was available, (we were parked) and at a later stop she screamed at a poor woman who asked whether she could use the toilet when we were dropping off passengers. I was very shocked at her outrageous rudeness and bad attitude. I won't be travelling with Intercity again.