Hired car 1 day using Air NZ points.

Was charged on my credit card also - i figured there would be some issue as the person on counter was new.

I called up and the guy said no problem i will credit back your card and email to confirm. Heard nothing after a week. Called, left message, emailed three times, contacted on facebook - nothing. Finally got through 3 weeks later - Advised it is air nz problem... Called Air Nz they said they will out a form but really it is Avis problem...... Trying to close my credit card as moved overseas... Avis blatantly stole from me - The ratings here say it all. Avoid at all costs.

Reviewed almost 6 years ago