This was the only company that had 2 Berth campervan available after Christmas 2018.

I ended up booking it even though they had bad reviews. To make sure there is no delay in picking up the campervan, I turned up very early and was the first customer to pick up a RV. I read reviews that sometimes there was a long wait time (up to 4 hours). It took an hour to get the campervan.

The only thing I did not like was the pressure they put on to buy the insurance. Seriously, the lady ended up doing some sort of chart to explain the savings since they charge NZD 5000 for bond. There is some credit card surcharge so she kept forcing me to take the insurance so I don't have to pay 5000 dollars. I got my insurance from a third party company which is half the price. In addition, she tried all sorts of technique including that I have to pay extra 5000 dollars if someone else crashes into the RV because they would not be able to hire out the vehicle. I still stuck to NO. Finally she gave up trying to sell any extras. The lady also was not patient in checking the existing damages. When she missed some, she kept saying that is wear and tear.

The RV itself was great. It was very comfortable and everything worked. However the grey water filled up very quickly that we had to drain it every day. One of the headlights was not working however the sun set at 10:30pm so it was not a major concern. The RV was quite clean and well maintained.

When I returned the vehicle, I was able to overhear an another Apollo representative trying to pressurise another couple to pay $75 to clean the RV so they don't have to do it. She mentioned it might take 2 to 3 hours to clean the campervan. This is total rubbish. It took us 30 mins to clean the RV including the shower area and 30 mins to drain the grey and the sewerage tank.

Why does Apollo pressurise you to get their option pack? Seriously, it is so unprofessional and annoying.

Reviewed almost 6 years ago