Hello Jan, We’re sorry to hear of your less than satisfactory experience with Motutere Top 10 and hope you will accept our sincerest apologies. Being know for our great customer service it came as a surprise, and we would like to make things right. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can email us at guestrelations@nextgenhp.com.au.

Thank you Jan.