I booked Haka Tours because I had read the reviews so I had positive expectations that I have will have an amazing experience.

Unfortunately, the opposite happened.

The problem was the tour guide. She was a very rigid person and very arrogant. She used to be nice occasionally but deep down inside her behavior was worst.

She was always in a rush. When I asked her why we are always in a rush, she put the blame on me saying that I am always late. Instead of behaving and ensuring customer satisfaction, she had an attitude problem and behaved in the worst manner.

Also, I observed that she did not treat all ethnicities equally in the tour group. She treated white above all other ethnicities. Now, this was shocking to experience.

I wish and I genuinely wish we had a better tour guide.... Haka Tours is a big NO from me!

Reviewed over 5 years ago