We rented a campervan in Christchurch Orchard Road in December 2018.

Before we picked it up, the rental agreement indicated that we had not paid yet which was wrong. That was handled quickly.

During pickup we had the feeling, that they want to get rid of us. I asked for listed deficiencies but I was taught that - as we had full insurance - it would not matter.

The rear door was not closing properly (when we told it, the lady just gave us the feeling that we are stupid and closed it quite rude), so we had to fix it on our own.

The van had a really high fuel consumption and was an old model, it made noises and the side mirror was shaking. That caused a bad view.

We wrote an email during our journey to spaceships, the answer was not referring to what we asked for and not that friendly.

When we gave back the car and told about our worries, it seemed not to interest anybody.

In general, traveling in a van was nice and the kitchen and bed equipment is good. However, the service could be better and the staff more friendly and helpful.

Reviewed almost 6 years ago