German BL
North Island ▷ Auckland Region ▷ Auckland ▷
5.0/5
I'm going to split the review by sections as they are so amazing I can't fit my -great- experience in a single sentence.
Booking and admin stuff: we breezed through the whole thing and while we made a lot of changes to the original booking, the guys were great at adjusting to them with no issues. Upon arrival at their office, the check-in was as easy as it could get as they went through everything really quick to get us on our way (with great sense of humour by the way). They even helped us out with a second booking as something came up and had to change our plans again and we were good to go in half an hour.
The van: they probably say you need to keep in mind it's a budget van to avoid people from setting their expectations sky-high but I have to admit it was far from being a budget vehicle. I read a lot of reviews saying the van was not that good looking but both the outside and the interior were in perfect shape. Regarding engine and performance, we didn't have a single issue with it (rented it for a month) as it worked really smoothly and we only had to put gas on it. On a side note: we added a couple of things to the booking -such as a gas cooker, cutlery, etc- and we had all we needed for our trip so keep that in mind.
TL:DR: amazing company to work with, the van was even better than as described and the team was great.