Splitpin
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
Just don't use Appollo.
We paid some $500 extra for zero liability. On pick up told this does not include top or bottom of the vehicle, extra for that.
The van was almost 5 years old with over 200,000 Km on the clock, old and tired, spongy brakes, overheated on big hills, no satnav, no cruise control, lousy radio.
Interior old and tired, lousy equipment, no wine glasses, basic old crockery, no cutting knife etc. Awning didn't work.
Linen was dirty and had hair on it, had to wash everything first day out.
As compensation they sent a 10% discount voucher for next hire, that won't happen.
Dear Splitpin
We are sorry to hear about your experience with Apollo. This is not the normal level of service we strive to offer. We would like to discuss further with you so if possible, can you please email us at CustomerService@apollocamper.com so we can address all the issues you have identified in your review.
Many thanks
Kate
Kate Obrien