Thomas MULLER
South Island ▷ Canterbury ▷ Christchurch ▷
0.5/5
I have a bad experience with Happy Campers' customer service.
On the last day of our rental, a car hit us on the back of our vehicule and damaged the back door. When we went back to return the campervan, Happy Campers asked us to pay 500NZD for the reparations and told us they would contact the other's driver insurance for compensation of the damages, as we established an accident report with the other driver. However, Happy Campers never answered to my emails after the lockdown and I have no information to know if the procedure is effectively ongoing.
Concerning the van itself, you get what you pay for, but everything was working correctly during our trip even f the van had more than 400000km.