Terrible.

Traveling from Hamilton to Auckland International. The bus was running late and customer service said, oh, it should be here in a few minutes or 30. Bus finally arrives in Hamilton and the driver actually yelled at people over their luggage and seemed harsher to the Asian travelers than others. He was an absolute jerk. Then he sat and smoked until noon, so 35 minutes late. Then he made two unscheduled stops, including a stop for gas. I was an hour late to the airport. I will never use them again and warned all my NZ friends to avoid at all costs.

Reviewed about 6 years ago