Buyer be warned.

This company does not give refunds, even in the event of bad weather. We had a trip booked but could not get there because a major cyclone (hurricane) hit the west coast of New Zealand. We were told to evacuate the area. When we got phone service and called the owners to let them know, they were extremely rude and said that the weather was fine where they were and that the tour was going. They would not refund any of our hundreds of dollars. We were stunned that they expected us to drive into an area that every weather outlet was saying would be dangerous to enter at that time. Even worse, they made us feel like we were ridiculous for not driving over there during tumultuous storms. I'm sure this trip is worth doing--we were very excited--but you'd better hope you have good weather. Sadly, New Zealand weather is pretty unpredictable, so this booking is a gamble.

Reviewed over 6 years ago and experienced in February 2018