The woman at the counter was really rude since the beginning.

she was answering calls all the time instead talking to me, so we spend like half an hour to do the check in (something you can do in 5 minutes and i was in a hurry. its the only company who ask you to write your card details in a paper so they can charge whatever they want. At the end, i called them to say i was gonna be a bit late. She said dont worry its all good, you pay by quarter a day, she was not very clear. so when we arrived she said no, you are 4 hours late so you have to pay another rental day and another insurance, was very rude. My only bad experience renting cars around the world. And also the car was not in good condition. I can recommend a lot of companies but definitely not this one.

Reviewed over 6 years ago