Watch out for this company!

We were truly disappointed with the service from Mighty/Britz/Maui, as it did not match our expectations from one of the largest and well known rental companies in New Zealand. Our journey began with an engine failure approximately twenty minutes after our departure from Auckland and experiencing problems with the customer service regarding trying to get a replacement vehicle. The engine failure lamp on the dashboard was instead fixed by a service mechanics but came back later. Furthermore, the condition of the vehicle was not in accordance with what to be expected. We understood the vehicle was in used condition, but the standards of the interior were unacceptable. Apart from faulty cleaning like several stains and remainder of an opened wine bottle, one table inside was loose and swinged back and forth while the vehicle was in motion. Two drawers of the kitchen interior were broken and had to be fixed with rope as a result of the flaws of the equipment. The oven did not work at all. We also had to purchase and change a new headlamp for the campervan as we discovered it was not working. By providing us this vehicle, we determined that Mighty/Britz/Maui did not provide us with a roadworthy vehicle which was in conflict with New Zeeland rental law. For this inconvenience, we agreed with them after some days on the road to compensate us with a price reduction in accordance with the flaws of the vehicle. After a long struggle with several mails and phone calls from Sweden to NZ we got 650 NZD back from a 9000 NZD rental contract.

Reviewed almost 6 years ago

Very interesting visit.

The staff is fantastic and give you a personal guidance in the museum, both inside and outside. Wort a visit.

Reviewed almost 6 years ago

Best Holiday Park we experienced during our vacation in NZ.

The view is fantastic and the holiday park is extremely well kept. Expensive but worth the money.

Reviewed almost 6 years ago

Very friendly owner.

The park is close to the ocean with basic services and comfort. OK for one night stay with a motorhome.

Reviewed almost 6 years ago