Til Roquette
South Island ▷ Canterbury ▷ Christchurch ▷
4.0/5
We rented with Heron, which is the brand of Euro which rents the "older" camper vehicles formerly rented by Euro Campers.
Considering, that we were renting a (I believe) 2015 campervan we were satisfied. There were a number of shortcomings. At return, Heron offered compensation, but we declined, said these were not as important to impair our journey. The only thing I have to criticise: since the provided NZ mobile phone did not work we tried to communicate with the staff via email. However, we did not receive a reaction to our mails. Later, Heron asked us to buy a new mobile phone contract (unfortunately, the phone was locked to Vodafone, which I did not know, when I bought 2degrees) and reimbursed us the costs.
Hi Til,
Thanks for your review and great to speak to you about your holiday and the camper on your return. We have reviewed our 'One Price Package' and do not include the cell phone, as many customers used their own device.
Lovely to meet you, and see you back in New Zealand again.
Sally - Euro Campers
Laura Albrecht