One of their vans collected my 74 yr old mother at the AKL International Airport after she flew in from the USA and delivered her to my home in Auckland, arriving around 1030am on a Saturday morning.

The driver thought it appropriate to abandon my mother at the top of our extremely long, extremely steep, and currently extremely wet driveway with two enormous roller bags. For this she paid $75. I cannot believe this company has so little regard for the safety of their customers. How can anyone have so little care for an elderly woman, jet lagged and in a foreign country. Their behaviour was absolutely disgusting.

Reviewed over 6 years ago