I made a reservation for a pickup at a Airbnb in Auckland to go back to the airport when we got picked up 3 days before and nobody showed up.

I called the day before and it was confirmed. This happend on 03/09/18. They now tell me the driver showed up and nobody was there. I was in the street with 4 bags 15 mins before he was scheduled to show up. They also have a cell number for me that is not mine, not a U.S cell number. They forgot about me and are trying to put the blame on me. I will never use them again.

Reviewed over 6 years ago