Hired a car in New Zealand for 2 weeks from Auckland International.

When we went in, they quoted higher than the online quote. Disputed that successfully. Then they charged for using credit card. Probably out of their control but, annoying. Everything was quoted in NZD too so watch out for the difference in quote. Another thing, we ended up having 1 driver as we were both under 25 which means we had to pay a $180 surcharge. If we had 2 drivers it was going to be an extra $180 plus an extra driver fee for $20.

We were quoted and paid for an ECar and were actually given an Mcar... Notified them at drop off and said we'll get a refund. Return home from trip to a $44 refund. Not happy.

Also, if you put a certain drop off time, stick to it. I rang asking how much for a later drop off and they quoted $65 for an hour, $90 for three. Rubbish. Especially when you leave it for late afternoon anyway so highly unlikely it was needed or a priority.

Car was a 2016 Holden Spark that didn't even get 500km a tank. Waste of money for fuel.

Reviewed over 6 years ago