Renee Ashworth
South Island ▷ Canterbury ▷ Hanmer Springs ▷
0.5/5
Disappointing arrived and found lots of wasps in our room.
Got rid of them all and shut all the windows onlybtobreturn at night to find more in the room. We ended up leaving and driving back to Chch as our children were frightened of being stung. Asked for a refund only to be told we should have told them earlier so they could fix the problem and that the previous family and people in next unit did not have a problem and when management looked at the room there were no wasps.
I imagine the wasps had left via the route they had arrived.
Facilities were old but clean.