The owner asked me to purchase a visitor band for someone who wasn't wearing one because they were with me on my motorbike.

He did explain why and i agreed.

But within 5 minutes he became unreasonable and started yelling at me.

I actually had no idea of this boys arm band situation as he was staying with other members we knew at the site. But had i been given the chance to speak! I could have explained myself avoiding the highly uncalled for rage of the owner and i could have found out.

The owner was so angry, he lost it. He pointed out the signs and said i couldn't read, he wouldn't let me defend myself, he wouldn't let me speak and his behaviour was intimidating as he continuously shouted out my name at the top of his lungs.

He was very unreasonable and behaved like he had the right and authority to treat me this way because he owned the place and i just had to be quiet and take it, otherwise be kicked out. That's how this experience was!!! And because i tried to speak and defend myself he issued us with some kind of warning.

No matter the situation, That is disgusting customer service toward a paying customer island view holiday park.

You have no right to tell people to shut their mouths and listen to you while you yell at the top of your lungs!!

After all of that drama...we found out that This person DID INFACT HAVE A BAND AND HE JUST WASN'T GIVEN IT..

Had you calmed down, i could have found out for you.

Had you bothered to ask your staff who served them, you could have found this out yourself!

We felt very uncomfortable and embaressed staying there after this and we only stayed 2 of the 4 nights we had paid for and received no apology from the owner.

We won't ever be staying here again.

Reviewed over 6 years ago