The Eurocamper staff were very friendly, helpful in planning in advance of our arrival and sought to have an all inclusive package with all items necessary for a vacation.

The vehicle was clean, however it was poorly maintained, and inadequately equipped for remote travel in the South Island where there is often no cell phone coverage. It had no spare tire or adequate jack. The emergency travel services we called when we broke down, did not have the instrumentation to diagnose or fix the camper where we were and the recommended a towing service that could not tow our 7 m camper. The GPS unit supplied worked about a 1/3 of the time and routinely quit in the middle of a route. We spent vacation days and money purchasing SIM cards, tools, hoses, electrical tape, windshield wipers and other items to get through our trip. The free app Campermate and purchased NZ SIM cards and phone and plans saved us in navigating and localizing where we were for the Emergency services.

Reviewed over 6 years ago