It’s always disappointing to hear the blocks were not up to scratch re cleanliness. We pride ourselves on this very thing. We employ a huge cleaning team over the summer months to make sure at any one time they are up to both our high standard and also Qualmark NZ’s standard as well. Our first cleaners start at 3.30am and move from one block to the next with the last cleaners finishing at 10pm. It is hard for us to explain that on the day in question for you this standard wasn’t as it should have been. It’s a shame you didn’t notify reception so we could have taken immediate action.

Thank you for your feedback! Pleased to hear that you found the Resort Super clean and friendly!