Shadei Smart
North Island ▷ Hawkes Bay ▷ Waipukurau ▷
0.5/5
My husband two well behaved children and I stayed at this place we booked it for 7 days first night was horrible no TV at all and when we told her she didn't fix the problem and tried blaming the issue
on us :( next day she began to say nasty things towards us and be very rude when we did nothing at all literally nothing we kept to tidy cleaned up after ourselves and our kids were very respectful once I confronted her and said I can see you have issues with people who have children she didn't deny it so I kindly said I'd like a refund and we will be moving on she wouldn't give a refund on leave she did refund a quarter of our money owed to us the next day through internet banking and wouldn't give our bond back even when we left room in tidy condition very very disappointed and I'm warning anyone who has children please avoid this place was very horrible stay definitely won't be back RUDE OWNERS WHO ARENT KID FRIENDLY AT ALL BEWARE FAMILIES ....