The worst ever NZ car rental company that I've come across with!!

The car that we got was so badly maintained, smelly and noisy. During my rental, a small damage occurred to the passenger side mirror, and I was charged an excess. Couple of weeks after that, I received an email saying that there's no repair cost and a full refund will be issued back to me. It's been 2 months now, and I've received nothing yet. I've emailed and called them but their customer service is the worst! They just don't give a damn. Instead of solving the problem, they provide numbers to me to call to settle this issue. I called them up but it goes to their irritating Jucy automated response, with no one bothering to call me back.

Stay very very far away from this company. They are cheap for a reason and it will come back to haunt you when you need to deal with them!!

Reviewed almost 8 years ago and experienced in December 2016