Jenni Leonard
North Island ▷ Auckland Region ▷ Pukekohe ▷
0.5/5
we thought it was a lovely place at first to stay for my birthday...however we turned up with my dog...and there were dogs everywhere..after paying for the room the ladies on desk and the cleaner saw my
dog and lt me know i need to keep him on a leash. Upon leaving the angry rude owner started attacking and accusing us of trying to deceive them by sneaking the dog in the room and he thought i hid the dog when he came over but I never hid my dog. He started saying we trashed the place which was a lie we tided it and I took photos,,he said we were con artists for sneaking the dog and we should use common sense that places do not let spets stay...when there are pet friendly places all over nz that I have stayed at..look at petsonthe net so why is it my fault ...his staff didn't tell me ...we paid an extra $50 because of their mistake and also got extreme abuse he threatened to pull my hair and escort me out of the room if i didnt stop talking loud as he refused to hear our point of view... the abuse was disgusting with him threatening my boyfriend..he told us we were awful because we cooked and that was against regulations...however the hob was in the cabin... and i think he does not have common sense..he just kept screaming his staff do tell every person about the dogs not being allowed in the cabins and he refused to hear we were not told..he screamed do not dare come back..it was just a terrible experience..as we really did think it was pet friendly and he twisted us into being these villans out to hide my dog,,..digsgusting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the other weird thing is we tidied the cooking hob after we cooked at night time. He never saw the hob... so we think it is very creepy he was yelling at us about this as he must have been watching us at night...or come into our room while asleep because the curtains were closed due to the heat.