Pretty poor experience.

For as popular a destination as the West Coast is, and for the price, we expected more from a Top 10 park. The amenities were poor. The playground was for no one over the age of 5. The wi-fi didn't work...the guy at check in issued me the code knowing very well it didn't work...and then seemed unsympathetic with all customers who were questioning what the problem was. The kitchen facilities were filthy and the trash/recycleables were overflowing the entire time we were there. The bathrooms were a disaster too with what seemed like maybe one cleaning per day. I never once saw a staff member outside of the main office. We stayed at 7 parks during our time in NZ and this was by far the worst. I hate to complain, but I'd stay away from this park. I'm not sure if the Fox Glacier park is much better but it'd be worth considering.

Reviewed almost 8 years ago