Susi Sorglos
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North Island ▷ Waikato ▷ Waitomo ▷
Waitomo TOP 10 Holiday Park
1.5/5
We stayed there for one night with our tent to go for a trip through Waitomo caves the next day.
Although we reserved almost half a year before we were forced to find a place ourselves on the regular tent site as ours on a terrace at the side of the road was blocked by a car. The tent site is quite hilly and therefore this was not an easy task. Furthermore the complete park was quite full and there is just one washroom building which is only cleaned once a day - some of the few toilets were really disgusting. The place obviosly lives from the cave tourists, so our impression was that the owner didn´t see the necessity of preparing a site that hits the needs of campers, i.e. at least half-decent flat ground and hygienic standards.
The staff was friendly, the surroundings quite nice (lots of king fishers and tuis around the place).
Hi Susi,
Thanks so much for taking the time to write a review, and I'm really sorry to hear that your stay with us wasn't up to standard. After some feedback on our busiest nights (including yours), we have made some changes to our washroom cleaning schedule to help ensure that they remain clean and tidy. I know it's too late for you, but I want to assure you that we do hear your needs and suggestions. I'm also sorry that your campsite was blocked; it's usually a matter of first in, first served, and a booking in advance will get you one of the flatter and closer sites, but of course we can't control all the variables.
I hope you've had a safe and happy onward journey, and that your time in Waitomo wasn't too spoiled by some unfortunate issues with your stay here.
Kind regards,
Jenn
Peter Crawford