Pick up at Akl airport branch, shuttle was prompt, polite and courteous.

At depot, seemed to be severely understaffed and had to wait for approx 45 mins. When I finally tended to, it only took minutes to complete paperwork. Rent a Fiat Punto, new and in excellent condition. I only found out how to turn off the automatic engine shut off function on my last day of rental ***there's a button on the dashboard you can press****, could have save myself a lot of sanity if I had been reading the accompany leaflet before starting to drive. Anyway, drop off was effortless, just handed key over and walk away pretty much as I bought the full cover insurance. Shuttle was nice and polite as usual. Might rent from them again if the price was right. I think the slow service at the depot is the part that really put me off.

Reviewed about 8 years ago