This was by far the highlight of our trip to New Zealand!

It was absolutely incredible! My wife and I were driving through the South Island in a camper van without any real agenda. We saw signs in Franz Josef for scenic helicopter rides and glacier landings and decided to check it out. James at the kiosk was very friendly and helpful. We decided to do the best (and most expensive) option they offered, which included both the Franz Josef and Fox Glaciers, a flight around Mt Cook, and a glacier landing! Unfortunately, rain and weather rolled in, preventing us from flying over to Mt Cook. This was somewhat disappointing to us, although the flight was amazing, and Nathan the pilot was very personal and informative. We decided to ask if there was any chance of a refund, due to the fact that we were unable to see Mt Cook. We spoke to Therese on the phone, who was very understanding, and asked if we would come to their main office in Fox. We met Therese who gave us the option of a partial refund, or another flight, with no guarantee of seeing cook. We opted to take another flight and chance seeing Cook. As we waited in the office, they let us charge our phones and camera, and Ella the receptionist gave us tons of tips and suggestions for the rest of our trip. Finally, we boarded our second flight, which was unbelievably breathtaking! The sun was beginning to go down, making the views absolutely epic! And the weather had cleared enough for us to have spectacular views of the mountains, glaciers, and even a glimpse of Mt Cook among the clouds! It was one of the most incredible experiences of our lives! We can't recommend enough that you book a flight with Mountain Helicopters! Great experience and wonderful people and customer service!

Reviewed about 8 years ago