Nina Conway
North Island ▷ Ruapehu ▷ Ohakune ▷
0.5/5
All started well and was thinking of booking for summer, until I fell in a hole on my second day there.
It was a man-made hole, invisible at night and barely visible during the day...covered in long grass with a log as a hidden companion. I broke my arm really badly...spiral fracture to the humorous with butterfly fragment....it was and still is bad. I was stuck at the park for a week after the fall, despite the fact I was due to leave two days later and not only did the park proprietors totally ignore the situation, they even charged me for the time I was forced to stay. No one offered me any help, like a lift to the doctors. I was left to fend for myself, my 9 year old daughter and my dog on my own with only one functioning arm and the other one incredibly painful.
The 'office lady' tried her best but I've been partially disabled for nearly 3 months now and I'm struggling to get an answer to the question "Has the hole been filled in yet?"
This park was sold to me as being 'child friendly' and also 'pet friendly'. Neither is true. Please don't make the mistake I did! This web-site does not tell the truth and they don't give a damn if something goes wrong. So as the 3 month mark approaches, I clearly understand that this beautiful piece of land is managed by people who are too busy for their customers. It appears cheap and a good deal, and they say they are kid & pet friendly. They are not.