We will never ever travel by this service ever again!

Had a very bad experience lately with Naked / Mana bus. I had booked return tickets from Auckland to Rotorua through Manakau. All went well when we took the bus from Rotorua to AKL. While returning I realized quiet late that the ticket stated that I had to board from AKL and not Manakau [ not sure how as i had booked my return and arrival to Manakau. Anyway we thought it was the only bus going to Rotorua so we could get in . The driver refused to take us as we were supposed to board from Auckland city even though we had the ticket for the right day / time. It was terrible as we had no one in AKL to help us we went back top the airport and had to return in Luxury shuttle back home around mid night.

Next day I called up the contact number in AKL and spoke to a lady. She told me that it was at the discretion of the driver and said that it was my fault that I did not read the ticket! Ruthless and unkind people..well there is something called karma people...it will catch up!

Reviewed over 8 years ago