Alex D'Souza
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North Island ▷ Northland ▷ Paihia ▷
Swim with the Dolphins
3.5/5
Good trip all in all.
Didn't get to swim with the dolphins as there were baby's in the pods. Good to see a company following the book though!
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North Island ▷ Northland ▷ Paihia ▷
The Rock Adventure Cruise
1.0/5
Cancelled a couple of hours before we were meant to leave (by email).
We were actually at the harbour waiting to board when we got the news though. Shame, because the other reviews on here suggest it should be good, but i would highly recommend a follow up email to check your boat is still going (not enough people in our case), before driving any long distance for the boat trip.
Probably not such a problem in high season, but worth a follow up email or you'll be looking for alternative accommodation with little notice.
It's a "2" instead of a "1" as they met us at the harbour to apologise!
We are very sorry that there was not enough people to run your cruise (Cancelling is our least favourite part of the job and do it very rarely). We did offer to help you find accommodation & activities as well as driving you where you needed to go & to help carry your bags to your car in an effort to make up for the inconvenience we caused you. All of these offers were turned down. In light of your comments all guests are asked to contact us 24hrs before the cruise. Safe Travels, Sarah and Jonny