We had a brand new van 3 berth but 3rd bed was not comfortable for an adult.

There were no instruction books left in van to assist if anything went wrong. Most unhelpful. We were late arriving at the depot due to unforeseen circumstances but didn't really think it was an appointment as such and not a big deal otherwise I would have phoned on my mobile. The man in the office was so rude, too busy shouting he didn't announce who he was, and did not give me a chance to explain, it was like a ships horn going off as soon as I entered the office. He wasn't the least bit concerned if we had encountered problems getting to Auckland. If we had not paid so much money we would have walked straight out again. I have never been spoken to like that ever. He even spun a yarn saying people had been waiting at the airport for an hour well if that had been the case he double booked. I sent a couple of emails whilst on our travels as they didn't give us enough bedding or cutlery or crockery ! One reply was downright rude. This experience was very upsetting, in our stay in NZ we encountered so many lovely people but he sticks out a mile in my mind. Would not recommend Walkabout Rentals to my enemy.

Reviewed over 3 years ago and experienced in March 2016