After weeks of eager anticipation for a wonderful trip up the Whanganui river to visit the Bridge to Nowhere, we were totally let down by this company.

The day started badly with the operator (Joe) arriving late and announcing that his main jetboat had broken down that morning! Firstly he attempted to get the trailer to get that boat out of the river, but there were issues with its brakes. Then his eftpos wasn't working! Next, life jackets were thrown at us in a heap and we were left to sort them ourselves. We finally left Pipiriki at about 12 noon (10-30 start time) in a smaller boat - 8 passengers altogether. A good commentary running up-river was spoilt by the smell of leaking fuel. Felt uneasy about that. Further up-river the driver stopped to check on hunters he was due to pick up, and turned off the jetboat motor. IT WOULD NOT START AGAIN ! After some time spent trying to fix it and radioing his partner, we were lucky enough to be rescued by the opposition ( Whanganui River Adventures) who delivered us safely back to Pipiriki in a much better boat. Upon reaching Pipiriki (at about 3pm) our original skipper rushed off the boat and disappeared without a word to his let-down clients ! All in all, a very run-down chaotic operation and a disappointing day - we didn't get to the Bridge to Nowhere ! Certainly cannot recommend this company to anyone. The one positive comment is that the young girl I spoke to on the phone when booking was very helpful and pleasant.

Reviewed over 9 years ago