Justin Little
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
DO NOT TRAVEL WITH NAKED BUS.
While in transit, the luggage compartment doors opened accidentally, throwing multiple bags (including ours) from the bus at very high speeds. The total damage to our gear was in excess of several hundreds of dollars, and would have ruined our vacation had we not already finished our last track.
We wrote Naked Bus to seek compensation for an accident that was clearly brought about by neglect on the part of the company. They claim that they are not responsible for the damages. This company clearly does not care about their customers, cuts corners with safety and standards, and possesses zero accountability for their actions. Thankfully there were only bags involved in this accident as opposed to passengers. AVOID AT ALL COSTS.