Ara Moore-Tuwhangai
North Island ▷ Auckland Region ▷ Auckland ▷
5.0/5
Apollo 6 Berth New Zealand booked 12 days and added another one more day, first time Motorhome Campers.
Expecting the worse from user feedback. We picked up the Motorhome from Christchurch on inspection prior to taking vehicle it was very clean, well appointed, a newer model with few kilometres on the gage, there were minor scuff marks and some smaller cosmetic damage that was noted by the agent. We pointed out there there was damage to a tyre that the tread appeared to be damaged on one side (typical damage when a vehicle has hit something) This did amount to be serious as the tyre damage went right down to the wire. Communications with the right departments and Tyre was fixed. Customer Service was excellent our agent was an Elizabeth from Christchurch Branch she made sure we had been well looked after. We recommend Apollo for excellence in everything. I recommend renters need to read all information and ask the right questions. I looked at the insurance packages offered and took out the Value Pack purely because I thought Value Pack was the best offer to the consumer and very happy I did as we received valued customer service from when we first met Elizabeth to when we went through handover. We thoroughly cleaned the vehicle exterior and interior and received good feedback from Elizabeth for our efforts.- Thank you Elizabeth :) :)
Hi Ara
Thank you for taking the time to leave a review on Rankers. We are so pleased to see you had a great time and that the service you received was excellent. We will be sure to pass on this feedback to our operations team and also to Elizabeth in the branch. We hope to see you again.
Kind regards
Melanie- Apollo Marketing Team
Apollo Staff
South Island ▷ Canterbury ▷ Christchurch ▷
5.0/5
Enjoyed our visit.
South Island ▷ Canterbury ▷ Christchurch ▷
5.0/5
Loved it - thank you Driver
South Island ▷ Canterbury ▷ Christchurch ▷
5.0/5
We ended our Southern Road Trip here.
I phoned ahead and advised the reception (the owner) that we were looking for a place to clean our Motorhome before handover and also looking for a decent bed. We were catered for royally by provided us space for the camper (did not need to pay for) and an excellent Park Motel that was perfectly clean. Awesome stay, awesome customer service. and very quiet even when your next to a busy road. Highly recommend this camp to anyone.
South Island ▷ Canterbury ▷ Hanmer Springs ▷
1.0/5
My husband booked us in, unfortunately we were made to feel unwelcome by fellow campers, I think due to over crowding as we had one of the last vacant spots because of long weekend.
Made us rethink as we were advised we required extra payment when using showers. After a few moments it was decided we depart and find other accommodation. Not able to give true reflection on facilities as we did not stay, unfortunately refund isn't an option as there is large signature at reception with NO REFUNDS!
South Island ▷ West Coast ▷ Greymouth ▷
5.0/5
BIG WOW FOR 5 STAR GLAMPING.
What a paradise wonderland this wee gem is.
Clean, well presented BEST campsite I have seen.
Eco Friendly and value for your dollar.
A MUST VISIT!
South Island ▷ Canterbury ▷ Hanmer Springs ▷
5.0/5
Of the many camp sites we stayed at for our road trip this year.
I really loved this camp the best, very good customer service, very friendly, loved the atomsphere this camp has to offer. Enjoyed everything about this camp. The loo's and kitchen are just a gem for your older style camping. Recommend good vlue for your dollar - thank you
South Island ▷ West Coast ▷ Westport ▷
5.0/5
Awesome views, value for your dollar, well appointed and excellent customer service.
What more can you stay. Highly recommend to all.
South Island ▷ Fiordland ▷ Te Anau ▷
5.0/5
BIG WOW, enjoyed the whole experience.
Our driver Thomas was excellent. New Zealanders you have to venture out to see what NZ has to offer. Please add to your bucket list ... Loved it.
South Island ▷ Southland ▷ Invercargill ▷
5.0/5
Enjoyed the 2 nights we stayed in out Motorhome.
Very clean well appointed and extremely good customer service. Best of all is during the cold snap we were there the loo area was SO SO SO warm I think warmer then our Motorhome :) :) a recommend stay to anyone.
South Island ▷ Queenstown Region ▷ Queenstown Township ▷
5.0/5
Boy oh boy what a treat, I'm so pleased my husband and I made the effort to enjoy the breathtaking views.
South Island ▷ Queenstown Region ▷ Queenstown Township ▷
5.0/5
Very clean, excellent customer service, well appointed.
We stayed 3 nights and absolutely enjoyed every night. Highly recommend to anyone
South Island ▷ Canterbury ▷ Ashburton ▷
4.0/5
Good customer service, we stayed 1 night and arrived very late at night.
South Island ▷ Mount Cook - MacKenzie ▷ Mount Cook ▷
4.0/5
After reading some of the reviews, I will add for the costs this is worth the stay.
This site does not advertise 5 star glaming but the basic neccessities required to accommodate your basic needs. We stayed 1 night, yes I had problems with the loo facilities BUT not to detract from an excellent holiday with negative comments I used the cafe when it was opened - NO WORRIES! Make sure you purchase a very good flat white. Highly recommend for a cheaper stay at Mt Cook.
Thank you very much for your review. It is fantastic to read, as your thoughts mirror ours and most of our guests. We are a 4 star holiday park, and what we provide is just that. Like you say, we are not advertising to be a 5 star. With regards to the toilets and showers, we acknowledge that it would be great to have more, however budget and other improvements has not allowed. So in September 2013 we spruced them up by getting new shower heads and increasing the shower pressure, new shower tiles and new doors on the showers and toilets. The open drainage system was also evaluated and it was decided that due to a number of factors this remains to be the best option.
Thanks again for your comments, we hope to see you back at Glentanner.
Kind Regards,
Kate Ivey and the Team at Glentanner Park Centre