I created this account specifically to write this review, so hopefully no one else will be taken advantage of like I was by Letz Rent A Car.

I made arrangements to rent a Holden Wagon for no small sum ($987.00 NZD). Yet, when my friend arrived to pick up the car he was given a Hyundai that sounds like a sewing machine whirring at high-rev, and clinks like it's about to break down. And it has NONE of the power of the Holden.

When I called to see where the Holden was that I paid for, I was told that the Holden had been wrecked the day before. Except the day before was when I called to make the reservation, when the man confirmed the Holden was the car I would be getting. The man obviously didn't realize that I was the person he spoke with on the phone the day before. Unfortunately, the people at Letz apparently believe in the bait-and-switch technique. My suggestion: spend the few extra bucks and go with a reputable company.

Reviewed over 11 years ago