Hello Wertra

We were sorry to read that, though you had pre-booked your home, you found that the collection of your home took longer than you were expecting. Our staff do all possible to ensure that our customers are aware of the Terms and Conditions pertaining to their Agreement, along with being familiar with the workings of their homes prior to departing the branch and we regret that you found this process lengthily. We trust that you had an enjoyable time while on your travels and hope to see you again.

Kind regards

The Customer Care team – maui motorhomes