Dear William,

Thankyou for your feedback.

Due to the unprecedented demand because of the lack of backpackers ( as a result of the Christchurch Earthquake ) we have tried to accommodate as many people as we can as they have no where else to go. This puts us the the same situation as every other Holiday Park in the Christchurch City precint. We are looking to expand our property in the future.

We hope you enjoyed your holiday in New Zealand.

Regards,

Sharron

Hello William

I sincerely apologise for the delay in responding to. We were sorry to learn that you were not happy with various aspects of your stay with us.

We get a lot of positive feedback about our showers, e.g. people saying they're some of the best they've come across in NZ camping parks. Most people tell us they master them easily thus we're sorry you didn't find the same. To provide such good high pressure showers included in middle-of-the-road overnight rates, it's necessary to have some form of control or, as people often say to us they wouldn't want to get out of them! There's certainly no CCTV in the bathrooms.

All other feedback received regarding the keypad operated driveway gate at night has been positive with people appreciating the extra security. It is a simple process for guests to open it at any time.

The level of night lighting is something we are happy to adjust if necessary. Again most people comment positively relating to security. If anyone has a particular concern we are happy to discuss with people in the area and adjust it to suit.

We are one of 5 registered camping parks in the Invercargill area thus people do have a choice. We endeavour to ensure anyone who decides to stay in our Park has a comfortable stay. We're sorry this wasn't the case for you. We do hope you had more positive experiences during the remainder of your NZ travel.

Kind regards

Wendy & Doug