Jim & JoAnn rented one of our Premium 2 berth vehicles for five weeks in November and December, this was their second hire from Gateway. During their trip a brake wear light came on intermittently and when it was reported to us, for complete piece of mind, we arranged to have a complete brake replacement done rather than just replace the faulty pad. This job meant the Harllees were without the vehicle for a few hours as a result of which we voluntarily reimbursed them the day's rental.

Upon return of the vehicle Jim & JoAnn said that they had had a "fantastic" holiday in our vehicle, would like to come back and rent from us again, and invited us to meet up with them in the USA when we visit their state.

We really appreciate you taking the time to comment, and are thrilled you enjoyed your stay.