Hi Gerard

Thank you for taking the time to give us feedback - we really appreciate it.

I'm sorry to hear that you had problems with the table and that the car was not driving the best. All our vehicles are serviced and checked before going out on hire, so I'm sorry you found your vehicle to have these problems. I can appreciate this would be very frustrating while trying to enjoy your holiday.

We do have a customer care team who work 7 days a week to help our customers if they have any problems while on the road. If you give these guys a call on our free phone number they will be able to arrange to have your vehicle looked at and help you with the table. I've also passed this feedback onto our fleet teams so that they can follow this up with the branches.

Thanks again for your comments and if you would like to contact me directly feel free to email me lucy@jucy.co.nz with your booking details.

Cheers

Lucy xx