debbiep
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North Island ▷ Coromandel ▷ Whitianga ▷
Harbourside Holiday Park
0.5/5
booked and paid deposit in August 2012 email to prove receipt, Xmas day emailed to check everything ok, received email outlining ownership issues.
According to the landlord (new management by the way) previous tenants took the bookings and deposits and disabled facilities - not sure about history of this as heard new management owed previous tenants money for work done on the property. To cut a long story short, the new management rudely informed us 2 days before due to arrive that they had no record of the previous booking and would not let our children and their friends stay because they were unsupervised 18 year olds even though they had a contract with the Harbourside holiday park. They said they were allowed to discriminate against 18 year olds (their words) because they were a family camp. We were prepared to offer parental phone numbers for each member staying but the lady Angela Evans was very rude. Please Please do not go near this camp site, owners very rude and unpleasant. Their attitude is any publicity is good publicity - bring it on, (their words again). Their campsite has left 18 year olds from good families stranded with no accomodation.
I have delayed writing a response because I have had difficulty knowing where to begin with so much misinformation in the one blog. Mrs Pratt your daughter did not have a contract with the Evans family. She and her 14 friends had a contract with a couple trading as " harbourside holiday camp limited" to camp on 3 sites over new year. It is unlikely that your daughter's booking was ever going to be honoured by those operators who were heavily in debt to many businesses when they took her booking, and they had been in default of their lease for many many months. Details of the damage to our property can be learned from the Whitianga police and the insurers. After 2 months of repairs to the property, we started a new business. We are not the same business at all, and we are trading in our own names.
We do not owe any person any money, and we never have.
Your family said you would go to the press if we would not let the group of 15 teenagers stay, and you did. Your comments are indefensible and you have caused a good deal of unnecessary mental stress.