We rented the Mercedes 2+1 campervan from Pacific Horizon for our 18-day journey across both the North and South Islands of New Zealand, and the entire experience was amazing from start to finish.

Eddie picked us up from Auckland Airport and gave us a thorough introduction to the van. Pacific Horizon also provided free transfers to and from the airport—both on our arrival and departure—which made our trip planning so much easier.

During our travels, we encountered a few minor issues, and our ferry crossing to the North Island was canceled due to bad weather on the Cook Strait.

In every situation—day or night—Maryann stepped in to help us resolve problems quickly and get back on track.

The campervan itself was well-equipped, ran reliably all around the country, and truly felt like our second home on wheels.

A big thank you to Maryann, Eddie, and the entire Pacific Horizon team for their outstanding customer service and genuine care. We wholeheartedly recommend them for a stress-free and memorable campervan adventure in New Zealand!

Reviewed about 1 month ago