We rented a motorhome through Chepa Campa operated by Apollo, we traveled for 22 days and we had a small accident resulting in a scratch and 2 small cracks on the side of the fibreglass of the motorhome

. It didn’t affect any mechanical part since it was on the body of the vehicle. When we returned the motohome one of the Apollo staff told us it wasn’t a very deep scratch and crack and it should cost between $300 and $1000, which for us was fair enough.

For our surprise, after chasing them for 1 week, they reply back charging an outrageous $5500 for the damage (pretty much the exact amount we pay for the bond, funny, no?)

We got another quote of $780 for the exact same job, also we sent the pictures to several repair companies and they were all chocked with this quote.

Apollo simply ignored us, since we had paid the $5000 bond in a debit card, and they already had our money.

Again, we were happy to pay for the damage, but for a fair price.

They also input some engine check and a bunch of things just to get our money.

We really thought they were a genuine company but they are totally untrustworthy.

We sent the $780 quote, which they obviously didn’t reply as well.

Thanks Apollo/Chepa Campa to make our holidays become a nightmare, and a very expensive one.

Reviewed 3 months ago