I rented a trailer for two days and a truck for a day.

On the day I was returning the trailer I called the company asking to deliver the trailer a bit later and pick up the truck a bit earlier so I wouldn't need to make two trips. The person on the line said it would not be a problem. However, when I returned the trailer they decided to charge me for an extra day and didn't ask to charge the credit card. They are not reliable. The truck was not ready to pick up; the moving pack was never ready and I had to buy gear myself; there was no introduction about how thge truck works, I actually had to go to the garage myself to pick it up (the person responsible for grooming the cars had to take us to the truck as there was no one in the reception to attend us - she made an awesome service trying to help us as she could); tried to call them to ask details to fill up the truck and they never answer the phone. If you go to Usave expect to have a horrible service and the possibility of overcharges.

Reviewed 3 months ago