bawe
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
We were unlucky and had a road stone.
The waiting time of several hours has been mentioned already… this wasn‘t the worst for us…
We have our private insurance for breakage of glass. All our insurance needs is
- pick up and return protocol
- copy of signed rental agreement
I have asked a copy of this documents when we returned the campervan and I was assured they will be sent to me by mail. They haven‘t been sent… so I asked several times by mail. And again they haven‘t been sent till today…
I am not getting several hundreds of dollars from my insurance because this company is not able to send the basic documents for our rental agreement… don‘t want to mention that this would be the minium legally required for the rental and we paid several thousands dollars for the camper!