Excellent Experience!

When we started planning our New Zealand trip we reviewed car rental prices and couldn’t understand why Apex were so much cheaper than other more well known companies and that made us a little wary. However we found out that Apex cars are not normally brand new like most of the other companies use but can be four or five year old cars. Other than that everything on offer seemed to be as good as all the other companies. Opting to go with Apex for a six week rental literally saved us hundreds of dollars! We made a simple free phone call from the arrival hall and were picked up without any problem at Auckland Airport by one of their shuttle buses and taken to their off site location. Our agent was a very nice guy called Daniel who went over everything in our booking. We had already opted for a reasonable sized car, wanting some comfort for the many miles we were facing but Daniel suggested a slight upgrade to a larger vehicle. We initially thought “Oh here we go with the upsell” however this did seem to make sense and so we agreed to it. What a great suggestion and good decision, as the comfort and size of our car has been one of the unexpected highlights of our holiday, especially when travelling on some of the unsurfaced roads that you come across now and then. We looked forward to every journey and had plenty of space to transport our stuff around New Zealand. Yes the car is 4-5 years old but is in very good condition and had everything we needed. Thank you again Daniel you have helped to make our trip very special.

(note, this particular car did not have a Sat Nav data card installed but we just connected our phone and used Waze instead)

Apex also arranged our ferry crossing from North to South Island and included it in our rental at no additional cost and we were able to drop the car back at Christchurch Airport which fitted in perfectly with our travel plans.

Our experience of using Apex Car Rental has been excellent

Reviewed about 1 year ago